How do I Enable and Disable My Desktop Notifications?
Turning desktop notifications on and off
To enable your desktop notifications, click on your profile picture in the top right corner of your screen.
Click on the toggle to enable notifications. Once the toggle turns gray, your notifications are turned on, as shown below:
After turning on these notifications in . you may be prompted by Google Chrome to allow these notifications. Click "Allow" to receive these desktop notifications.
When turned on, you will receive a small notification in the corner of your screen when you receive an inbound text message in your account.
To turn off these notifications, click on your profile image and click on the bell icon again. When it is gray, your notifications are turned off, as shown below:
If you can't turn on the notification bell, first make sure that you are in your main web app, not your Chrome Extension. You cannot enable your desktop notifications from your Chrome Extension.
Next, please make sure that your Google Chrome settings are allowing notifications from . The easiest way to do this is to click the lock icon in the upper left of the URL bar:
Make sure that Notifications are set to "Allow" and then refresh the page and try again!
If you are still having issues turning on your notifications, please reach out to nextsupport@textus.com.