Textkernel Search + Match: External Search User Guide

Overview

The External Job Board A website where open jobs are advertised Search tabs give users access to search all External Job Boards that Textkernel has partnered with that the user also has credentials for. For external job boards that allow candidate data to be downloaded, the Import Candidates A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider. functionality allows users to import a candidate from an external search into Bullhorn for Salesforce via Search and Match.

This article shows you how to use the external search in Textkernel.

User Credentials

System Administrators need to configure each External Job Board before users are able to search. In most cases, Administrators will enter credentials as part of configuration. For full configuration information see Textkernel Search + Match: External Searches and Import Candidates Configuration Guide.

For some job boards each user will need to enter their personal credentials in the Job Board Credentials In BH4SF, normally used in the context of a login page or access to some feature Management tab within the Org.

1. Navigate to the External Job Board Credentials Tab in Salesforce.
2. Click Enter credentials to the right of the desired job board.
3. Enter the requested credentials.
4. Click Save.
   

External Job Board Credentials shows all the external job boards the user has been enabled to use and provides the following statuses:

Scenario	Credentials Message	Status
The admin has entered credentials, the recruiter doesn’t have to	Available	Entered by Admin
The admin has not entered credentials, the recruiter can’t do anything	Credentials needed	Contact your Admin
The recruiter has to enter credential	Credentials needed	Enter credentials
The recruiter has entered credentials	Available	Enter credentials
The credentials give an error or are expired, the recruiter has to update them	Invalid credentials	Enter credentials
The job board doesn’t require credentials	Available	Not required

Performing a Search

Searching is performed the same way as Candidate Searches within the Org, by entering a keyword into the search bar and further fine tuning the search using breadcrumbs and facets. See theTextkernel Search + Match: Candidate and Job Search User Guide for more details about searching.

Search results are displayed as a separate tab for each configured Job Board, showing the board logo and a count of how many results have been returned.

There are several actions available after candidates have been selected on the search results page of external job boards:

• The Actions button allows a user to Import Profiles or Export to Excel. If a job board doesn’t allow resumes to be downloaded then View Profiles will be displayed instead.
• Save to Project is used to save candidates to a new or existing project. This functionality is the same as an internal Candidate Search.
• Compare Candidates can be used to view multiple candidates side-by-side. This functionality is the same as an internal Candidate Search.

Import Candidates

For external job boards that allow candidate data to be downloaded, the Import Candidates functionality lets users create a Contact record in Bullhorn for Salesforce for candidates appearing in Textkernel Search + Match results.

1. Select one or more candidates from the search results.
2. Click the Actions button and choose Import Profile.
3. The import status can be monitored using the widget in the lower right corner or in the TK An abbreviation for Textkernel Candidate Import Request object records.

When an import is started, Textkernel returns the candidate’s resume from the selected external job board, along with an XML Used to create custom markup languages in order to display information on the Internet. We use XML when sending jobs to Indeed for syndication. document that is used to create a Contact in the Org. The resume parser built into Bullhorn for Salesforce uses the resume and XML document to create the Contact record, along with corresponding Employment History, Education History, Skill, and Contact Document related records.

Import Status

When an import is started, a record for the request is created on the TK Candidate Import Request object for each candidate being imported.. The progress of the Import Candidate process can be checked on both the widget within Search and Match and on the TK Candidate Import Request record Status field.

• Queued: Only one candidate is selected for import and the queueable job is not yet running.
• Scheduled: Multiple candidates are selected for import and they will be imported via Apex batch job which runs every 10 minutes.
• Completed: The import has finished and a Contact record has been created.
• Failed: The import failed and an error message is displayed.

Import Limitations

There is a delay from when the Import Profile button is clicked and when the Candidate record is created in the Org. The amount of time needed depends on the number of records requested for import. Records are processed one by one, so a record at the end of the queue will take longer than those near the front. The expected pace is 200-250 imports per hour. The average size of resumes being requested and response time from the external job board being used are also factors in the delay.

For some external searches the data provided is valid for only a limited time. If a candidate is scheduled for import but the processing of that candidate doesn’t start for several hours the candidate may not be imported. For example, if there are 600 candidates scheduled for import and a user schedules several more candidates it is likely those candidates will have a processing time of more than 2 hours and the import will fail.

Supported External Job Boards

Important: Textkernel has total control of which external job boards are available in the Portal integration. While every effort is made to keep our documentation up to date, it is possible that some changes go unrecorded. Please always confirm directly with Textkernel the availability of the external job board(s) you are interested in.

Source / Board	Country	Integration type	Authentication Type	Credentials	Allow CV Export?
CareerBuilder	US, UK, SE	Direct	User	CareerBuilder credentials	Yes (Only via the Search UI due to CB SSO Single Sign On is an authentication process that allows a user to access multiple applications with one set of login credentials.. Not via the API.)
CareerStructure	UK	Broadbean	User	Username, password	Yes
CV Library	UK	Broadbean	User	Registered_email, Username, password	Yes
CWJobs (Computer Weekly)	UK	Broadbean	User	Username, password	Yes
Dice	US	Direct	User	Username, password, client A Company is the organization where the contact works. This can also be called the Client. ID and client secret Similar to a username, a client secret is sed in conjunction with the client ID to gain REST API access.	No
EfinancialCareers	UK	Broadbean	User	xml_apikey	Yes
GitHub	BE, DE, FR, NL, PL, UK, US, SE, CH	Direct	No login	No credentials, search via Google	No
Jobs.de (CareerBuilder)	DE	Direct	User	CareerBuilder credentials	Yes (Only via the Search UI due to CB SSO. Not via the API.)
Jobserve	UK	Broadbean	User	Account nr and authorisation code	Yes
Jobsite	UK	Broadbean	User	Agency_id, email	Yes
Les Jeudis	FR	Direct	User	CareerBuilder credentials	Yes (Only via the Search UI due to CB SSO. Not via the API.)
LinkedIn	AE, AU, AT, BE, CH, CA, DE, FR, HU, NL, NZ, US, UK, PL, PT, SA, SG, SE	Direct	No login	No credentials, search via Google	No
Monster	AU, CH, DE, FR, NL, UK, US	Direct	account or User	CAT code	Yes
Nationale Vacaturebank	NL	Direct	account or User	Not needed	Yes
Intermediair	NL	Direct	account or User	Not needed	Yes
Oil and Gas Job Search	MULTI	Broadbean	User	Username, password	Yes
Recruitment Edge	US	Direct	User	CareerBuilder credentials	Yes (Only via the Search UI due to CB SSO. Not via the API.)
Reed	UK	Broadbean	User	Username, posting_key	Yes
Resume-Library	US	Broadbean	User	Account ID and account key	Yes
StackOverflow	BE, DE, FR, NL, PL, SE, US, UK, CH	Direct	No login	No credentials, search via Google	No
Staff Nurse / Jobmedic	UK	Broadbean	User	Email, password	yes (Only via the Search UI due to CB SSO. Not via the API.)
TotalJobs	UK	Broadbean	User	Username, password	Yes
VDAB	BE	Direct	account or User	Client ID	No
Viadeo	FR	Direct	No login	No credentials, search via Google	No
Xing	DE	Direct	No login	No credentials, search via Google	No