How to Set Up the Amplify Screener for BHRC
Get started with the Amplify Screener Agent for (BHRC) to automate initial candidate
A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider. screenings and improve your team's efficiency. This guide walks you, the system administrator, through the entire setup and configuration process, from installing the necessary packages to activating the automated workflows that power the feature.
Common Scenarios for Using Amplify Screener
Amplify Screener for BHRC helps you solve common recruiting challenges by automating the top of the funnel. Here are a few reasons you might implement this feature:
- You want to automatically screen every new applicant A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider. for high-volume jobs.
- You need to ensure a consistent set of qualifying questions is asked of every candidate.
- Your recruiters are spending too much time manually reviewing applications to see if they meet basic criteria.
- You want to see a candidate's qualifications, score, and screening transcript directly on their application record.
- You need to reduce the time-to-hire by quickly identifying the most qualified candidates A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider..
Before You Begin: Understanding the Key Components
To ensure a smooth setup, it’s helpful to understand the main parts of the Screening Agent feature. This integration connects Recruitment Cloud with Bullhorn Automation and Agentforce to automate the screening process.
(missing or bad snippet)Install the Required Packages
(missing or bad snippet)Assign Permissions After Installation
(missing or bad snippet)Activate and Configure Automated Flows
Activate the core automation flows that generate questions, send screenings, and save results. These steps connect the backend processes that make the Screening Agent work.
(missing or bad snippet)Add the Screening Questions Tab to the Job Page Layout
To let your recruiters see the screening questions for a job, add a new tab to the Job record page. This allows users to review the questions before they are sent to candidates.
(missing or bad snippet)Troubleshooting Common Setup Issues
If you run into problems during or after setup, check these common scenarios for a solution.
- If a candidate did not receive the screening link: This is typically related to Bullhorn Automation. Check your BHA screener automation setup and logs to ensure the workflow was triggered correctly for that candidate.
- If screening results are not appearing on the application record: The AFA_Store_Screening_Agent_Results flow may not have completed successfully. Check the flow's debug logs. Also, ensure the BHA integration user has write permissions for the result fields on the correct object (either the Application V2 A Bullhorn Recruitment Cloud custom object introduced when new data model ATSv2 was added to the core product or the Job Board A website where open jobs are advertised Application First stage of Job placement flow (Application> Submittal>Interview>Offer> Placement)).
- If screening questions are not being generated for a job: Check these three things:
- Verify that the AF4PR_Generate_Screening_Agent_Questions_For_Job flow is active.
- Check that the job record's AI Screening Status field was updated to Questions Requested to trigger the flow.
- Ensure your Agentforce prompt templates are configured correctly.
- If the "Prepare for AI Screening" button is missing from the Job page: Make sure you have added the Quick Action When used in ATS or Search and Match UI, one of multiple actions available after user has selected a sub-set of Candidates to the Job object's page layout and that its visibility is configured correctly. It should be visible when the AI Screening Status is not "Questions Requested" or "Questions Ready."
FAQ
During your setup, you may have questions. These are the most common questions users have.
Q: How do I control how many screening questions are generated for a job?
A: When using the Prepare for AI Screening Quick Action, the number of questions is controlled by the
defaultNumberOfQuestions property in the Screening Agent Action Configuration Named Setting record.
Q: Can I customize the flows that come with the package?
A: Yes, the primary flows are designed to be overridable. This allows you to customize the logic, such as the criteria for when to trigger a screening, without modifying the base package components.
Q: Where can I see the results of a completed screening?
A: The results, including score, rating, duration, and a full transcript, are stored in new fields on either the Application V2 or Job Board Application record, depending on your configuration.
Q: What is the difference between ATSv2 and JBA?
A: ATSv2 In Bullhorn Recruitment Cloud, the newest version of the ATS tool (Application Tracking System) refers to the Application V2 record (TR1__Application_V2__c), while JBA refers to the Job Board Application record (TR1__Job_Board_Application__c). You must configure Screening Agent to write results to one or the other.