Using Live Chat with Bullhorn Support Analysts

Live Chat lets you connect directly with a Bullhorn support analyst for help with your questions.

When Live Chat Is Available

Hours: Monday–Friday, 3:00 am–5:00 pm CT

Who Can Use Live Chat:

Designated support contacts for your company

How to Start a Live Chat

If you are a support contact:

1. Open the Bullhorn Hub.

2. Click the chat icon in the bottom-right corner.

3. Select the product you need help with. You will be connected directly to a live analyst.

4. Start explaining your question or issue in the chat window.

What Happens if No Analyst Is Available

• If it’s outside live chat hours, you can submit a support case instead.

• You’ll have the chance to review your case details before sending them.

• A support analyst will follow up using your preferred contact method.

Tips for a Successful Live Chat

• Clearly describe your question or problem.

• Share any error messages, observations, or recent changes to your system.

• Mention any troubleshooting steps you’ve already tried to save time.