Placement Viewer vs Reconciliation Dashboard

Placement Viewer and Reconciliation Dashboard allow you to easily troubleshoot Middle Office data sync issues between ATS and BTE. Each tool has its own primary focus:

  • Placement Viewer: Troubleshoot ATS to BTE sync issues for individual placements.

  • Reconciliation Dashboard: Troubleshoot and investigate system wide BTE to ATS discrepancies.

Explore use cases, data types, and FAQs for each tool below. To learn how to use each tool see Placement Viewer and Reconciliation Dashboard.

Use Cases

This section outlines the most common reasons you might need to use Placement Viewer or Reconciliation Dashboard.

Placement Viewer Use Cases Recon Dashboard Use Cases

  • A specific Placement not appearing in BTE

  • Need to trace field value changes over time (e.g., pay rate changes)

  • Investigating mapping issues between ATS and BTE data

  • Debugging timesheet sync failures to Pay & Bill

  • Verifying Rate Card configurations and Earn Codes

  • Need to manually pull placements without creating ATS events

  • Timesheet data not appearing in ATS

  • Investigating systematic sync issues across multiple placements

  • Regular data reconciliation processes

  • Post-go-live validation that timesheets are syncing properly

  • Troubleshooting approval workflow sync issues

Data Shown in Each Tool

Each tool displays different types of data. This section outlines what data is displayed by Placement Viewer and Reconciliation Dashboard.

Placement Viewer Data Recon Dashboard Data

  • Placement refresh history

  • Pre-mapped vs mapped JSON

  • Timesheet sync batches

  • Earn Codes by effective date

  • Time discrepancies

  • Expense discrepancies

  • Approval status mismatches

  • Failed timesheet syncs

FAQs

How do I access Placement Viewer?

You can access Placement Viewer through the Bullhorn Time & Expense Time Management Console (TMC). Navigate to Maintenance > Administration > Placement Viewer.

How do I access Reconciliation Dashboard?

You can access Recon Dashboard through the Bullhorn Time & Expense Time Management Console (TMC). Navigate to Maintenance > Administration > Reconciliation Dashboard.

Access is determined by Role Setting within BTE. Not everyone has access to Reconciliation Dashboard.

What kind of questions can Placement Viewer solve?

Using the Placement Viewer you can solve the following types of questions: "Why didn't this specific placement sync?" and "When did this pay rate change?"

What kind of questions can Reconciliation Dashboard solve?

Using the Reconciliation Dashboard you can solve the following types of questions: Why aren't timecards appearing in the ATS?" and "Is any data out of sync across systems?"