Package: Jobscience Community

Create and Manage Cases in Jobscience Community

Jobscience support is accessed from the JobscienceCommunity tab within your Jobscienceorg.

You should see the tab on your main tab menu bar.

• [In Classic] by clicking the + symbol to view All Tabs and find JobscienceCommunity
  
• [In Lightning] clicking the App menu launcher (9 dots icon)

Once in the Community, open the drop-down menu under your name and select Contact Support.

This opens your ticket view, where you can view and manage current tickets (cases) by selecting the existing ticket, or submit a new one by clicking the "Submit a New Ticket" button.