Accurate Expired Status for Multi-Signer Signature Requests

E-Signature

An issue was resolved where expired multi-signer signature requests in onboarding did not correctly reflect their expired status.

What This Fix Means

  • Signature requests that expire while awaiting multiple signatures will now correctly remain expired, even if additional signers complete their parts after expiration.

  • Prevents requests from incorrectly reverting to "Signed" status.

  • Ensures expired requests appear in the "Expired eDocs" section as expected.

  • Helps second signers receive accurate notifications and visibility into document status.

This fix improves accuracy in tracking expired eDocs and ensures a more reliable onboarding process.

This is part of the TP R2025.2 release. Click here for release calendar details.