Chatbot CSS Styling Conflicts
Chatbot
An issue was resolved where, on rare occasions, the chatbot inherited CSS styles from customer websites, which caused styling issues, such as a broken chatbot icon, and led to inconsistent user experiences across different sites.
What This Fix Means:
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CSS Isolation Implemented: The chatbot now isolates its styles, preventing external CSS from affecting its design.
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Consistent Visual Presentation: The chatbot icon and overall interface display uniformly across all customer websites.
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Enhanced User Experience: This fix ensures a reliable and professional appearance, eliminating visual discrepancies.
This fix ensures a more consistent and reliable chatbot interface, improving overall usability and visual consistency.
This is part of the BHA 2025.3.1 release. Click here for release calendar details.
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