Resolved Onboarding Document Delivery and Completion Issues

Forms, Packages

An issue was resolved where some customers experienced intermittent problems with consultants sending onboarding documents, and applicants had difficulty reliably completing a designated form. This led to disruptions in the onboarding process.

Why does it matter?

• Restored Document Sending Functionality: Consultants can now consistently send onboarding documents without error.

• Reliable Form Completion: Applicants can complete designated onboarding forms as expected, without interruptions.

• Improved Workflow Stability: The onboarding process now functions smoothly for both consultants and candidates.

This fix ensures a more stable and reliable onboarding experience, reducing delays and improving confidence in form delivery and completion.