Sync E-verify cases / Issue Returning Data

E-Verify

An issue was resolved where users encountered a “Duplicate Case” error on the Applicants > E-Verify tab, which prevented the E-Verify case ID and status from displaying correctly after submission.

Why is it important?

  • Case Submission Now Functions Properly: E-Verify case ID and status now appear as expected once a case is submitted.

  • Eliminates Manual Fixes: No longer requires support intervention to update or correct the case status.

  • Faster Onboarding: Reduces processing delays, helping clients move applicants through onboarding more efficiently.

This fix improves the reliability of the E-Verify process and ensures a smoother experience for both users and support teams.

This is part of the TP R2025.4 release. Click here for release calendar details.