Resolved Incorrect SSN Mismatch Flags on I-9 Records

I-9

What’s changed?

We resolved an issue where some candidates' records incorrectly displayed an SSN mismatch flag on the I-9 details panel, despite the SSNs in Section 1 and Section 2 matching. This update improves the accuracy of SSN comparisons and prevents false mismatch alerts.

This is part of the TP R2025.6 release. Click here for release calendar details.