Stop Onboarding Rule Prevents Ineligible Candidates from Completing Onboarding

Settings

What's New?

When a Stop Onboarding rule is enabled, the system automatically halts onboarding based on a candidate's answer to a configured yes/no question. The candidate sees a configurable message and cannot navigate back to change their answer. Administrators or HR representatives can reopen the onboarding process if needed.

Why Does It Matter?

• Prevents ineligible candidates — such as those who are underage — from completing onboarding before your team is aware.
• Gives administrators full control over the stop-onboarding rule, including the triggering question, the answer that stops the process, and the candidate-facing message.
• Reduces manual intervention by automating a compliance checkpoint directly within the onboarding workflow.

How Do I Enable This?

1. Navigate to General Settings and select the Stop Onboarding tile.
2. Check Enable Stop Onboarding Rule.
3. Enter the question that should trigger the stop, select whether a Yes or No answer stops onboarding, and enter a message to display to the candidate.
4. Click Save.