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Google Analytics Enablement Guide

As of July 1, 2023, Google’s Universal Analytics (UA) will no longer be available and will be replaced by Google Analytics 4 (GA4). Bullhorn has updated its support within the product to include GA4.

Overview

For clients looking to understand how users interact with the different Bullhorn features, measure adoption, and help drive the right behaviors to maximize ROI, Bullhorn provides integration for Google Analytics. The following information will guide clients already using Google Analytics with Bullhorn through the upgrade process, as well as provide complete setup instructions for new clients. The pre-requisites for this are:

  • You must be on Novo.
  • You must have an account with Google Analytics.

Before You Begin

Beginning in March 2023, for clients with an existing UA account, Google will automatically create a new GA4 property. You can opt out of having the new property automatically created if you choose, and manually create the property yourself.

  • You will see slight changes to the interface after the switch to GA4, but the overall impact will be minimal.
  • You will be required to provide your new GA4 property to Bullhorn Support to update the Corp Setting so that your data can be sent to your new account.

Historical data from the UA property will not be migrated to GA4. There is also no way to migrate the data manually. Google is encouraging users to export any data from UA. Google has provided instructions on how to do this in this article. You will have at least six months from July 1, 2023, to export your data. Google has not communicated an exact date at this time.

Setup

If you did not opt out of the automatic property creation by Google you will not need to complete the steps under the Google Analytics 4 Key section, however, you will still need to complete the Custom Dimension set up in order to track the data from Bullhorn and provide the new property to Bullhorn Support.

To locate the new GA4 property:

  1. Select Data Streams and locate the Measurement ID (G-xxx code).
    • The code must begin with G to work.

If you did opt out of the automatic property creation by Google andBullhorn users who are new to using the Google Analytics integration will need to complete all steps outlined in the next section below.

Client Configuration Steps in Google Analytics

Google Analytics 4 Key

  1. Sign in or set up a Google Analytics account.
  2. To create a Google Analytics 4 Key (Google Analytics 4 API Key), open Admin tools from the gear icon in the left side bar.
  3. From the Admin tab, choose Create Property from the second column.
  4. Populate the Property Details section and then click Next.
  5. Locate the Measurement ID (G-xxx code), under Data Streams, and provide the code to Bullhorn Support.
    • The code must begin with G to work.

Custom Dimensions

A dimension is a descriptive attribute or characteristic of an object with different values. For example, a geographic location’s dimensions are Latitude, Longitude, or City Name. Values for the City Name dimension are San Francisco, Berlin, or Singapore. For Bullhorn the location’s dimension is Department and the values are the user’s primary department.

  1. Locate the Custom Dimensions screen by opening Admin tools, from the gear icon in the left side bar.
  2.  From the Admin tab, locate the G-xxx Property from the second column.
  3.  Select Custom Definitions, then click New Custom Dimension to open the Add Custom Dimension form.
  4. Use the table to create these nine dimensions: 
    Custom Dimension NameScopeDescriptionEvent Parameter
    Corporation IDEventCorp IDcorporationId
    Private Label IDEventPL IDprivateLabelId
    Master User IDEventMaster User IDmasterUserId
    Corporation NameEventCorporation NamecorporationName
    NameEventFirst Name, Last Namename
    userIdEventLocal User IDuserId
    ApplicationEventNovo or S Releaseapplication
    User Primary DepartmentEventUser Primary DepartmentuserPrimaryDepartment
    UsertypeEventUsertypeuserType
  5. Copy the Custom Dimension from the table.
  6. Set Scope to Event and Event Parameter to the corresponding selection listed in the table.
  7. Click Save.