Get the Bullhorn Help You Need

Bullhorn Help is your go-to resource for answers, documentation, learning, and support.

Get Support Your Way

Start in Bullhorn Hub. The fastest path to a resolution is to search first, then chat or create a case if needed.

  1. Search the Hub. Use Bullhorn Hub to search documentation, known issues, and product updates. Most answers are already there.

  2. Chat with Support.

    • Sophia AI Chat is available to all users 24/7 if your company has enabled it. Get started with Sophia.

    • Live Chat is available to Support Contacts in Bullhorn Hub, Monday through Friday, 3:00 AM to 5:00 PM CST.

  3. Create a Case. Support Contacts can submit a case in Bullhorn Hub for issues that need ongoing tracking. See Submitting a Case to Bullhorn Support for instructions.

Explore Bullhorn Help

  • Bullhorn Hub – Access product documentation, submit and track support cases, and search for answers in one central place.

  • Bullhorn Launch – Take self-paced training courses and watch tutorials designed to help you and your team succeed.

  • Bullhorn Support – Learn how to connect with Bullhorn Support through cases, phone, or live chat.

  • Bullhorn User Groups – Engage with peers, share experiences, and build connections within the Bullhorn community.

  • Bullhorn Release Notes – Stay informed about the latest features, updates, and fixes.

  • Sophia AI Support Chat (Early Access) – Try Sophia, Bullhorn’s AI-powered support analyst, available 24/7 to answer common questions and guide you to helpful resources.

  • Troubleshooting – Find quick tips to resolve common technical issues.

  • Technical Requirements – Review system compatibility and setup information.

  • System Status – Check real-time availability and service updates for Bullhorn products.

  • Data Security – See how Bullhorn protects your data and ensures compliance.

  • Bullhorn API Documentation – Explore developer resources for extending and integrating Bullhorn with your systems.