Document Rule with Inactive Client Office Reflects as 'Any' in UI

Document Mangement

An issue was resolved where the Client Office field in a document rule would incorrectly switch to 'ANY' when the client office was made inactive, despite the DB retaining the correct rule ID. This caused confusion in the user interface, leading to inaccurate representations of document rules.

Why does it matter?

  • The Client Office field now accurately reflects the status of the client office, even when it is made inactive.

  • The database retains the correct rule ID, ensuring consistency between the UI and the underlying data.

  • Improves the overall accuracy of document rules displayed in the system, enhancing user trust in the interface.

This fix ensures that users can rely on the accuracy of the Client Office field, improving the clarity and reliability of document rule management.

This is part of the OB365 R2025.4 release. Click here for release calendar details.