Resetting an Admin Password

Overview

This article contains information on how to reset your BBO/Onboarding admin password from the portal login screen.

This process only applies to admins that access the BBO/Onboarding application directly and not through Single Sign On within Bullhorn ATS.

  • Single Sign On users will log in automatically when they access BBO/Onboarding via the ATS.

Steps

  1. Navigate to your BBO/Onboarding login screen.
  2. Select the Forgot Password link.


  3. Enter in your admin username and select Send Email Reminder.
    • An email will be sent to you with a new password.

  4. Open the password recovery email and select the link to continue the process.


  5. Enter and confirm your new password.
  6. Select Reset Password to continue.


  7. On the Success! screen, select Next to return to the login page.


  8. Enter your username and new password and select Log in.