Configure ‘Exclude’ on Breadcrumbs for USAM Search Results

Some breadcrumbs can have an "exclude" checkbox added to them. The checkbox is unselected by default.

When users check this box, the search will change to exclude that breadcrumb's value instead of including it.

For example, if you have a breadcrumb for "Electricians" and check the exclude box, the search will show results that do NOT include electricians.

This feature is applicable to all breadcrumbs (facet / field) that support the ‘NOT’ operator.

Configuration

To set this up, you create records against a BHRC object called 'Breadcrumb to Exclude’ (TR1__BreadcrumbToExclude__c). These records link the exclude feature to fields synced with Textkernel. So you will not see the exclude checkbox on all breadcrumbs, just those that represent fields synced with Textkernel for which a 'Breadcrumb to Exclude’ record was created.

You can also customize the color of the border of breadcrumbs that support the ‘exclude’ feature: this is done by selecting the preferred color in Setup> Custom Metadata Types>Search & Match UI Configuration (TR1__Search_And_Match_UI_Configuration__mdt)> Excluded Breadcrumbs Color (TR1__ExcludedColor__c) - HEX format expected to define the color.