Shift Differential Overview

This is Time & Labor functionality. To have Time & Labor enabled, contact your Account Manager.

The Shift Differentials feature empowers you to define shifts. This feature gives you the flexibility to set distinct rates for payment and/or billing based on the hours worked within a specified shift.

Contact your Account or Relationship Manager to get Shift Differentials enabled.

Understanding Shift Differentials

Shift premiums incentivize employees to work less-desirable shifts. These higher rates are often referred to as Shift Differentials.

Nicky Nurse is contracted to work a 13-week assignment at the hospital on Day Shift with the following contract details:

  • Day shift is 7:00 AM - 3:00 PM. This shift is paid at a rate of $50/hour billed at $100.
  • Night shift is 3:00 PM -11:00 PM. This shift has a shift differential of $5, totaling a pay rate of $55/hour and billed at $110.
  • Weekend Day shifts are hours worked any time on Saturday or Sunday. This shift has a shift differential of 1.5, totaling pay rate of $75/hour and billed at $150.

When Nicky works, they clock in and out. Not only do they work their scheduled hours as indicated, but occasionally they stay late to cover a few extra hours of the Night shift. Setting up Shift Differentials within Bullhorn OneTime & Labor allows them to automatically be paid the premiums for those extra hours worked during the Night shift.

Why You Want Them

The Shift Differentials feature allows you to customize your shifts so that the process for paying the correct rate for labor is automated. This automation reduces time and pay and bill errors.

  • Customization
    • Define the rates the worker makes based on shifts.
    • Establish guidelines for when each shift starts and ends.
  • Automation
    • The system determines the worker's shift, based on the guidelines you set and the worker's clock-in/clock-out.
    • The system assigns the correct rate, based on the definitions you set and the worker's clock-in/clock-out.

Who and How

How you use Shift Differentials depends on your role.

Type of Role Role Responsibility How
Front Office Operations/Account Manager/Etc Entry of contract details
  • Enter shift definitions.
  • Rate assignment(s) for all customer shift types.
  • Set-up and tie together shift types.
Front Office Recruiter Job creation/placement
  • Define shift types.
  • Assign shift types to a job and placement.
  • Add a new shift type to a placement.
  • Add rates for shift type to the rate card.
Worker Experience Placed Candidate Entry of time worked
  • Enter time as Regular time.
  • Specification of different type/categorization (i.e. charge, float, etc) of work is allowed, as needed.
  • Get paid the promised rate when working premium shifts.

Middle/Back Office

 Payroll/Billing Admin Payment/billing of time worked
  • Use rules to sort the entered time into the right shift, as specified by the Master Service Agreement (MSA).
  • Configure placements to have dynamic pay/bill rates, based on shift identification.

See Shift Differential Setup to move forward with the Shift Differential feature.