AI & Amplify Help and Resources

Need help with Amplify or any of Bullhorn’s AI-powered tools? You’re in the right place.

This page brings together our most useful FAQs, troubleshooting guides, and other resources, all in one place. Whether you’re getting started, looking for answers, or troubleshooting an issue, you’ll find everything you need right here.

Bookmark this page! It’s regularly updated as new features, guides, and troubleshooting resources become available.

Getting Started

Kick off your journey with these essential guides.

Amplify Readiness Checklist: A quick, high-level overview to help you confirm your readiness for Amplify.
Amplify Screen Quick Start Guide: A quick step-by-step guide to setting up and running the screener from start to finish.
Get Started with AI Assistant: Learn how to create and manage prompts and make the most of the Bullhorn AI Assistant.

FAQs

Got questions? We’ve got answers.

Amplify Screen FAQ: Answers to common setup and configuration questions.
Amplify Match FAQ: Understand how Amplify Match finds and ranks candidates for your jobs.
Amplify Enrich FAQ: Questions and answers about the Amplify Enrich step.
Amplify Outreach FAQ: Questions and answers about using Amplify Outreach.
AI Assistant FAQ: Learn how AI Assistant works and how to use it effectively.

Troubleshooting

If something isn’t working as expected, these resources can help you resolve issues quickly.

Amplify Screen Troubleshooting: Guidance for diagnosing and fixing common screening challenges.
Amplify Match Troubleshooting: Solutions to common issues using the Match Candidates step with Amplify.
Amplify Enrich Troubleshooting: Solutions to common issues using the Enrich step.
External Source Troubleshooting: Steps to resolve common error messages from job boards.
Amplify Chat Troubleshooting: Solutions to common issues with Amplify Chat, including access problems, slow responses, and unexpected results.
AI Assistant Troubleshooting: Solutions for common setup and performance issues.