How Candidate Response is Captured and Recorded (Salesforce Classic)

Note: To take advantage of the features mentioned in this documentation, your Org needs to be using (Undefined variable: bh4SFVersions.Latest Package Version) or newer. See Release Notes for more details about which features were introduced in each release. If you would like to upgrade to the current release, contact Bullhorn for Salesforce Support.

Overview

This article explains how a candidateClosed A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider. response is captured and recorded.

The ConsentClosed In BH4SF , Consent is used in the context of GDPR or similar data privacy processes. Candidates or Clients are usually asked to consent to the storage or sharing of their personal data. Request email sent to the Candidate contains a link that redirects the email recipient to a public page hosted by Bullhorn for Salesforce. Once the Candidate selects a response on the public page, we create a Candidate Consent record and relate it to the Contact record we store in Bullhorn for Salesforce for that Candidate.

Capturing Candidate Response

This public page will display a form like the one in shown below, where one or more Consent Types are listed for the Candidate to review and respond to. This page leverages the Google Translate app, so the email recipient will have the option of selecting their preferred language to review the Consent request.

This page is configured as part of the initial implementation of the Consent Tool. The tab text, logo, and header can all be customized.

Recording Candidate Response

All Candidate responses are tracked against the Candidate Consent object. These can be added to Contact records as a Related List for easy access.

On the Contact record, users should see a Candidate Consent Related List, with the following fields:

  • Candidate Consent Name
  • Consent Type
  • Email Sent Date
  • Response Date
  • Status
  • Source

These elements are tracked:

  • The consent type sent out
  • The time of the request
  • Date of reply
  • Response given (Status)
  • Source

The field called Consent_Type_Response_Status__c on the Contact record which holds the Consent Type plus Response status is also updated. This field is used to filter Candidate when managing Consent via DashboardClosed Use the dashboard to track membership growth, login trends, and members’ post and comment activity in Chatter..

We recommend using the Consent tab along with Dashboards and List ViewClosed One of the three user Interfaces in ATS v2 (the others being Kanban View and Table View)s to track and manage Candidate Consent.