Bullhorn for Salesforce Data Consent Tool for Salesforce Classic

Note: To take advantage of the features mentioned in this documentation, your Org needs to be using (Undefined variable: bh4SFVersions.Latest Package Version) or newer. See Release Notes for more details about which features were introduced in each release. If you would like to upgrade to the current release, contact Bullhorn for Salesforce Support.

Overview

The Bullhorn for Salesforce ConsentClosed In BH4SF , Consent is used in the context of GDPR or similar data privacy processes. Candidates or Clients are usually asked to consent to the storage or sharing of their personal data. Tool assists clientsClosed A Company is the organization where the contact works. This can also be called the Client. in remaining compliant with GDPRClosed General Data Protection Regulation is a set of rule enacted by the EU to further protect candidate / contact informtion and provide them control over their own information. regulations. This tool is designed to automatically request consent to collect, use, and store newly-parsed candidateClosed A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider. data. The tool will also retroactively request consent from candidatesClosed A person looking for a job. A candidate can also be referred to as a Job Seeker, Applicant, or Provider. that are already in the system. The Consent Tool tracks both the time consent was requested and the time consent was granted. The best way to prove the legality for retaining data is through active consent. Each consent must be informed, specific, unambiguous, and documented.

This article explains the data consent tool and GDPR.

What is GDPR?

General Data Protection Regulation (GDPR) is a comprehensive data protection law in the European Union (EU) that strengthens the protection of personal data in the new world of rapid technological developments, increased globalization, and more complex international flows of personal data.

When Does GDPR Take Effect?

GDPR went into effect on May 25, 2018.

How Does GDPR Affect the Staffing Industry?

This set of data privacy laws is intended to give European citizens increased control over how their data is collected, processed, stored, and transferred. Data collectors that are not compliant by the enforcement date risk significant financial penalties.

A recruitment business relies on collecting and utilizing the personal data of potential candidates including contact information, resumes, applications, public jobClosed A job (vacancy, position, role) is an opening for which a customer's client needs a placement. boards, and social media profiles. Optimization and management of this personal data is critical to maintaining compliance with GDPR.

If you are running a business in the United States, GDPR could still impact your organization. If your firm is placing candidates who are residents of the EU, making placementsClosed The stage that occurs after a candidate accepts a job offer and facilitates their information being copied to the back office. on behalf of customers located in the EU, or has employees who are EU citizens, then GDPR applies to you.

Main Functionality of the GDPR Tool

The Bullhorn for Salesforce Data Consent Tool offers these features:

  1. Provide tools to gain consent.
  2. Track the origin of the data collected.
  3. Trace the time and date the data was collected.
  4. Track that consent was given, as well as when and how it was given.
  5. Track which candidates declined to give consent.
  6. Provide reports and dashboards to help with data optimization and minimization where necessary.

It is very important to realize that Bullhorn for Salesforce does not in any way certify compliance. Rather, Bullhorn for Salesforce provides a tool to clients that seek to meet their compliance objectives.

How It Works

  1. A Consent Request Email is sent to a Candidate from Bullhorn for Salesforce, either manually or automatically. This creates a Task on the Contact record.
  2. The email contains a link to a public page for the Candidate to view. On this page the Candidate provides or declines consent to collect their data.
  3. The response is sent back to Bullhorn for Salesforce which triggers creation of a Candidate Consent record.
  4. The Candidate Consent record tracks the consent type, time of request, date of reply, status, and response given.
  5. Consent Requests and Responses are tracked on the Consent Tab (DashboardClosed Use the dashboard to track membership growth, login trends, and members’ post and comment activity in Chatter. and List Views).