Import a Certificate into an Org

  1. Log in to the Org the certificate should be imported to.
  2. Go to Setup > Certificate and Key Management.
  3. Click the Import from Keystore button.
  4. Select the JKS file in the file system and enter the password.
  5. Click the Save button.
  6. The new certificate is now displayed on the Certificate and Key Management page. Follow the steps in Update the Signing Certificate in the Portal Configuration.

    If this error is displayed in a developer or test Org use these steps to resolve it.

    1. Go to Setup > Identity Provider.
    2. Click the Enable Identity Provider button. If nothing happens, do it several times.
    3. Click the Save button. A new self-signed certificate will appear on the Certificate and Key Management page.
    4. Repeat steps 2-6 above to import the certificate.