Search for Information

Use the search bar at the top of Bullhorn Hub. Type keywords, and the Hub suggests relevant documents, e-learning, and updates.

In the Search Bar at the top of the page, type in your query.
Refine search results using the filters in the left panel:
- Product: Narrow down by specific Bullhorn products.
- Source: Filter by knowledge base, training articles, or other content.
Click on a result to open the document or guide.

Using Boolean Searches

To perform more complex searches, you can use Boolean logic directly in the search bar. Boolean logic is a search method that uses "operators" to help you refine and narrow your search results. Operators are simple words and symbols that change how the keywords are being searched, similar to how mathematical symbols change how you would calculate an equation. The Advanced Search can be used in place of building your own Boolean queries.

Operators

Operator	When to Use	What it Does	Example
AND	When you want to require multiple keywords.	The AND operator narrows your search results. The article must have all the key words to be listed in the results.	automation AND credentialing This finds articles that include both "automation" and "credentialing."
OR	When you want to require at least one keyword.	The OR operator broadens your search and can account for variations of a term; the more ORs you use, the broader the search returns will be.	support OR helpdesk Finds articles that mention either "support" or "helpdesk," or both.
AND NOT	When you want to exclude keywords. Note that this operator is generally used after you have performed a search, looked at the results, and determined that you do not want to see results containing some word or phrase.	The AND NOT operator narrows your search by letting you omit words from your results.	integration AND NOT Salesforce Finds articles about integrations but excludes those specific to Salesforce.
Exact Phrase (" ")	When you want to require multiple words to be searched as a phrase, in the order you've typed them put them together in quotes.	Quotation marks return exact phrase matches.	"has change" Finds articles with the exact phrase "has change".
Wild Card (*)	When you want to account for different spellings and/or root variations of a word.	Asterisks, or "wildcards," return words with letters that can replace the asterisk in your search term.	Credential* Finds articles with Credential, Credentials, and Credentialing.
Parentheses ( )	Use parentheses to combine search terms for complex queries.	Parentheses group terms (usually joined by the OR operator. The terms within these parentheses are processed together before the other parts of the search string.	(candidate* OR applicant*) AND "best practices" Finds articles about candidates or applicants with best practice guidelines. (onboarding AND automation) AND NOT "email notifications" Finds articles about onboarding and automation but excludes those about email notifications.

Using Advanced Search

On the results page, you may refine your search results using the Advanced Search feature. You may also use Boolean language in the search bar and it will function like the Advanced Search options.

Use operators like AND, OR, and NOT to narrow or expand your search, quotes for exact phrases, and wildcards for variations. Pair Boolean logic with filters and simple queries for targeted outcomes. In the following examples, the first bold term is the Advanced Search option and the second bold term is the Boolean equivalent.

With the exact phrase or Quotes: Use quotation marks for exact phrases (e.g., "release notes").
With one or more words or AND: Use AND to include multiple terms (e.g., "training AND documentation").
With one or more words or OR: Use OR to find either term (e.g., "support OR helpdesk").
Without the words or NOT: Use NOT to exclude terms (e.g., "report NOT template").
With the wildcard search or *: Add * as a wildcard for variations (e.g., "custom*")

Results Page

On the results page you may click on the title of an item to open it. You may also use the following features to make navigating the Hub quicker.

Bookmark a Search

If you find yourself repeatedly searching for the same word or phrase, or you've searched for a specific topic and found exactly what you need, you can bookmark the search for future quick access.

Click the Save Bookmark star.
Enter the Title for this search.
Click Save.

To access your saved searches, simply click on the Saved Bookmarks icon next to the star and select the search. The results are not static and update as more content relating to your query is published.

Grid View vs List View

Two views are available for the results page, List View or Grid View. The List View displays the results across the page while the Grid View puts the results in two columns of tiles.