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Contact Bullhorn Support
You must be an account / support contact to connect with Support.
Community
You may submit a ticket via the Community. Support will contact you once they've received the ticket.
Support Chat
You may access Support Chat via the Chat with Support button within the Resource Center. If all available analysts are chatting with other customers the Chat with Support option is unavailable.
Chat is available Monday - Friday 2:00 AM - 6:00 PM CST.
Phone
| Region | Phone Number | Days | Time |
|---|---|---|---|
| United States & Canada | 617-478-9126
US Toll Free: (888) 465-4838 Option 2 |
Monday - Friday | 7:00 AM - 8:00 PM EST |
| United Kingdom | +44 800 131 0842 | Monday - Friday | 6:00 AM - 6:00 PM GMT |
| Australia | +61 (0) 2 8073 5089 | Monday - Friday | 8:00 AM - 6:00 PM AEDT |
| Germany | +49 691 20063534 | Monday - Friday | |
| Netherlands | + 31 202 170 296 | Monday - Friday | 7:00 AM - 7:00 PM CET |
| Belgium | +32 23139941 | Monday - Friday | 7:00 AM - 7:00 PM CET |
| International | +1 617 478 9131 | Monday - Friday | 6:00 AM - 6:00 PM GMT |
Billing Support
| Region | Phone Number | Days | Time |
|---|---|---|---|
| US Billing |
617-478-9100 option 5 |
Monday - Friday | 9:00 AM - 5:00 PM EST |
| UK Billing | +44 330 052 6034 | Monday - Friday | 9:00 AM - 5:30 PM GMT |
Bullhorn Emergency Line
If you have a critical issue outside of our normal business hours, call our off-hours support line at 1 (617) 478-9191.
Examples of critical issues:
- No one at your company can log into the application.
- None of your list views load for anyone at your company.
- Payroll exports are failing to generate in BBO.
Holidays
Please note that Bullhorn Support is closed during the following holidays:
|
North America |
Europe and the United Kingdom |
Australia |
|---|---|---|
| New Year's Day | New Year's Day | New Year's Day |
| Memorial Day | Good Friday | Australia Day |
| Independence Day | Easter Monday | Good Friday |
| Labor Day | Early Bank Holiday | Easter Monday |
| Thanksgiving Day | Spring Bank Holiday | Anzac Day |
| Day After Thanksgiving | Summer Bank Holiday | King’s Birthday |
| Christmas Eve | Christmas Day | Labour Day |
| Christmas Day | Boxing Day/Day After Christmas | Christmas Day |
| Boxing Day/Day After Christmas |