| Editions Available: All Editions | Audience: |
Contact Bullhorn Support
You must be an account / support contact to connect with Support.
Bullhorn Hub
If you are a support contact, you can create a case in Bullhorn Hub. To learn how to create a case, see Submitting a Ticket or Case to Bullhorn Support. Support will contact you once they have received the case.
You can also access a Support Chat in the bottom right of the Bullhorn Hub. If all available analysts are chatting with other customers the Chat with Support option is unavailable.
Chat is available Monday - Friday 3:00 AM - 5:00 PM CST.
Phone
| Region | Phone Number | Days | Time |
|---|---|---|---|
| United States & Canada | 617-478-9126
US Toll Free: (888) 465-4838 Option 2 |
Monday - Friday | 7:00 AM - 8:00 PM EST |
| United Kingdom | +44 800 131 0842 | Monday - Friday | 6:00 AM - 6:00 PM GMT |
| Australia | +61 (0) 2 8073 5089 | Monday - Friday | 8:00 AM - 6:00 PM AEDT |
| Germany | +49 691 20063534 | Monday - Friday | |
| Netherlands | + 31 202 170 296 | Monday - Friday | 7:00 AM - 7:00 PM CET |
| Belgium | +32 23139941 | Monday - Friday | 7:00 AM - 7:00 PM CET |
| International | +1 617 478 9131 | Monday - Friday | 6:00 AM - 6:00 PM GMT |
Billing Support
| Region | Phone Number | Days | Time |
|---|---|---|---|
| US Billing |
617-478-9100 option 5 |
Monday - Friday | 9:00 AM - 5:00 PM EST |
| UK Billing | +44 330 052 6034 | Monday - Friday | 9:00 AM - 5:30 PM GMT |
Bullhorn Emergency Line
If you have a critical issue outside of our normal business hours, call our off-hours support line at 1 (617) 478-9191.
Examples of critical issues:
- No one at your company can log into the application.
- None of your list views load for anyone at your company
- Payroll exports are failing to generate in BBO.
Holidays
Please note that Bullhorn Support is closed during the following holidays:
|
North America |
Europe and the United Kingdom |
Australia |
|---|---|---|
| New Year's Day | New Year's Day | New Year's Day |
| Memorial Day | Good Friday | Australia Day |
| Independence Day | Easter Monday | Good Friday |
| Labor Day | Early Bank Holiday | Easter Monday |
| Thanksgiving Day | Spring Bank Holiday | Anzac Day |
| Day After Thanksgiving | Summer Bank Holiday | King’s Birthday |
| Christmas Eve | Christmas Day | Labour Day |
| Christmas Day | Boxing Day/Day After Christmas | Christmas Day |
| Boxing Day/Day After Christmas |