Bullhorn Pulse

Bullhorn Pulse provides real-time insights into customer relationship health by tracking phone and email activity across your organization. It displays this data as cards so you can monitor engagement trends and identify the best times to reach out.

What Pulse Tracks

  • Phone and email conversation activity
  • Most engaged and top engaged contacts
  • Top connected employees
  • Best time of day to email a contact (in your timezone)
  • Timelines of customer relationships
  • Flagged emails from contacts

User Permissions

If your user type doesn't have permission to view all emails in your organization, Pulse respects that restriction on individual records. However, the summary data displayed is based on all email activity across your company, not just your own.

If a user does not have the action entitlement to view all emails in your corporation, Pulse will respect that; however, the high-level data displayed is still based on all email activity rather than just that of the particular user. This article covers Pulse basics.

Accessing Pulse

You can view Pulse in two ways.

From a List View (Preview Slideout)

  1. From the Bullhorn Menu, select Candidates, Contacts, Companies, or Opportunities.

  2. Click the binoculars icon next to a record name to open the preview slideout.

  3. Click the Details tab.

  4. Click Add Card and select the cards you want to view.

From a Record

  1. Open a candidate, contact, or company record.

  2. Click the Pulse tab.

  3. Click Add Card and select the cards you want to view.

Managing Cards

Once you've added cards, you can:

  • Drag and drop to reorder them.

  • Refresh to show the most current data.

  • Remove cards by closing them (except the Summary card and Opportunity Aging card, which are locked).

Cards remain visible until you remove them.

Available Cards

See Bullhorn Pulse Dashboard Cards for a complete list of available cards and what each shows.