Engagements
Engagements
Using Automation to interact with Candidates and Clients. Typically done through Survey and chatbot. are automated conversations that help you gather information, qualify talent, and stay connected with candidates and clients. Bullhorn Automation offers three types of engagements, each designed to meet different goals in your recruiting process.
Surveys
Surveys are a flexible tool for collecting structured feedback and updating records. Whether you want to gather insights or keep data clean, surveys can help you reach the right people with the right questions.
Common use cases:
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Review onboarding by checking in with new hires
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Gather feedback on the recruiting process
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Run post-assignment satisfaction surveys for placements
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Update candidate records (e.g., contact info, skill sets)
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Let candidates self-select categories to better represent their experience
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Get feedback from hiring managers after interviews
Chats
Chat engagements provide a personalized, real-time experience through your website or automated campaigns. With a natural, conversational flow, chats help you qualify candidates, guide them to the next step, or simply keep them engaged.
Common use cases:
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Capture leads directly from your website 24/7
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Guide candidates through their job search or application journey
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Send interview prep materials in an interactive format
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Follow up with contacts or clients to collect feedback
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Use pre-built blueprints to speed up setup
Screener (Amplify Only)
Screener engagements combine AI and voice automation to deliver scalable interviews with real candidates. Powered by Amplify, they help you identify qualified talent faster, without needing to pick up the phone.
Common use cases:
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Run voice-based pre-screenings using an evergreen job
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Send job-specific screeners immediately after submission
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Re-engage inactive candidates with updated questions
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Deliver the screener via chat, email, or SMS automatically