Account Basics

Overview

Bullhorn Recruitment Cloud uses the Salesforce standard Object Account to store information about individuals or companiesClosed for which you recruit.

Salesforce offers two types of AccountsClosed:

  • Business Accounts: Used to store information about companies.
  • Person Accounts: Used to store information about individual people.

Bullhorn Recruitment Cloud users mainly use Business Accounts.

Account Fields

For the Account Object, Bullhorn Recruitment Cloud utilizes Salesforce standard fields. The page layout and field-level security settings determine which Account fields are visible and editable. You can find detailed information on Salesforce standard Account fields in Salesforce’s own online resources at http://help.salesforce.com.

If your System Administrator has set up Record Types, you can be prompted to choose a Record Type when creating an Account. Different Record Types can have different fields and different picklist values.

Account Details

The Account Details section gives structured details about the Account, such as:

Billing Address Information

The Billing Address fields on the Account record will be linked to any JobClosed record associated to the Account. When a candidateClosed is placed on a job, the Billing Address field on the Closing ReportClosed record will pre-populate with the address from the Account record. The data in the Account Billing Address fields is also used to calculate the geo-coordinates of  the Job location, which in turn is referenced in Search and Match, when matching candidatesClosed to jobsClosed based on location.

Use the AccountSite field to designate different locations of the same company. For example, if Acme.com has offices in both Paris and London you would create two Accounts, both called Acme.com, but with Account Site values of Paris and London, respectively.

Hiring Manager

On Account records, a Related List shows the Hiring Managers designated for that Account.

A Contact on an Account is included in the Hiring ManagerClosed Related List when the Contact's ClientClosed Status picklist shows one of these values:

  • Active
  • Past
  • Prospect

A Hiring Manager is always a Client ContactClosed, but a Client Contact is not always a Hiring Manager. The Hiring Manager field is also used on Job Records.


Default Account

When a Contact is created as a result of resume parsing, the Contact should be associated to an Account. Salesforce considers ContactsClosed that are not associated to an Account as Private and restricts access.

In Bullhorn Recruitment Cloud you can set up a default Account which will automatically populate the Account field on Contact records created via parsing.

Admin Note:

  1. Create an Account. Often this Account is called Candidates. Ensure that users are aware of the function of this Account record, so it is not re-named or changed.
  2. Navigate to Setup > Custom Settings > Talent Rover Properties
  3. Click on Manage Records.
  4. Mark the Assign to Default Account While Parsing checkbox.
  5. Enter the RecordID of your default account in the Default Account field.

See Account Contact Limits for more information. 

Additional Resources

Our Essentials training series can provide you with even more details. For more Account Management information, see Salesforce Account Management.