Create a New Certificate

These steps assume the new signing certificate can be signed with the intermediate certificate. The process of signing a certificate is not covered in this document.

1. Log in to the Org that needs a certificate created.
2. Go to Setup > Certificate and Key Management.
3. Click the Create CA-Signed Certificate button.
4. Select the Exportable Private Key checkbox.
5. Set the Key Size field to 2048.
6. To replace the previous certificate, enter the common name of the previous certificate in the Common Name field. If the Org has never been connected to the portal, enter any value.
7. Fill the remaining fields with any meaningful values. Values from the previous certificate can be used, if it exists.
8. Click the Save button.
9. Click the Download Certificate Signing Request button and save the CSR file to the computer.
10. Sign the certificate with the intermediate certificate using the CSR file and save it to the computer. The process of signing a certificate is not covered in this document.
11. Return to the Org and open the certificate that was just created.
12. Click the Upload Signed Certificate button.
13. Select the signed certificate in the file system and click the Save button.

Next Procedure

Update the Signing Certificate in the Portal Configuration