Merging Duplicate Candidate Records in Bullhorn One

If a Bullhorn One candidate exists in Bullhorn ATS with two different Bullhorn IDs, and you have determined the records should be merged, you'll need to ensure they're merged successfully in both Bullhorn ATS and Bullhorn Time & Expense (BTE).

Follow these steps to ensure a successful merge of records and ensure no duplicate timesheets have been processed:

1. In the BTE Time Management Console (TMC), use the search feature to find the candidate by name.
2. Check if hours have been entered by the candidate.
   • If hours exist

     1. Void the hours.
     2. Merge the candidate records in ATS. For the full set of steps see Merging Duplicate Records.
     3. Contact support to merge the candidate records in BTE.
     4. Reenter the hours into BTE against the correct candidate record.
   • If hours do not exist

     1. Merge the candidate records in ATS. For the full set of steps see Merging Duplicate Records.
     2. Contact support to merge the candidate records in BTE.