Package: Presentations |
Solution for Presentations that Do Not Allow for Feedback
The Accept/Decline buttons are missing when reviewing Presentations.
The email sent for Presentation Review is designed with a Merge Field. This Merge Field controls the reviewing and providing of feedback. Configuration of the Presentations product has changed in version 2.114. This configuration change will affect customers using custom Email Templates to send Presentations for review due to this Merge Field.
Customers using custom Email Templates will need to edit and update the Merge Field for continued reviewing access for Presentations.
-
Edit the custom Email Templates.
-
Remove the existing Merge Field, which should be '{JSPresent__Presentation__c.JSPresent__Presentation_Url__c}'.
-
Add the Merge Field value of '{!ts2__Assessment__c.JSPresent__PresentationReviewerURL__c}'.
-
Save your changes.