ATS Settings Tab

The ATS Tab helps administrators control how Bullhorn Automation connects to their Applicant Tracking System. Use this tab to configure integration settings, trigger data syncs, and manage users imported from the ATS.

This ensures your automation workflows stay accurate and up to date across both systems.

The name of the tab reflects the ATS you're using (e.g., “Bullhorn”).

Common Reasons You Might Use the ATS Tab

Update which ATS features are enabled for your organization
Trigger an immediate sync instead of waiting for the standard sync interval
Confirm whether user status or ownership updates have synced
Review which users are active, inactive, or eligible for automation ownership
Troubleshoot missing data, delayed syncs, or unexpected owner assignments
Validate whether ATS user profiles include required information such as email address

View and Update ATS Integration Settings

Use this section to enable or disable specific ATS integration features.

How to Access Integration Settings:

Go to Automation Settings.
Select the ATS Tab.
Click [ATS Name] Integration Settings to open the list of available options.
Check or uncheck settings as needed.
Select Save to apply changes.

Trigger an Immediate ATS Sync

This feature is available only for Bullhorn ATS clients.

Bullhorn Automation syncs with your ATS on a frequent, ongoing schedule. If you need the most up-to-date information sooner, you can select Sync Data Now to trigger an immediate refresh.

Start a Manual Sync

Go to Automation Settings.
Select the ATS Tab.
Click [ATS Name] Integration Settings.
Select Sync Bullhorn Data Now.

What Happens During a Manual Sync

Bullhorn Automation pulls all ATS updates since the last successful sync.
If a sync is already running, clicking the button again will not start a second sync.
You’ll receive an email confirmation only if the sync successfully initiates.

Data Included in the Sync

Edits to any ATS record
Changes to user profiles
Ownership updates
Status changes
Activity-based contact ownership (notes, submissions, placements, etc.)

Avoid clicking Sync Data Now multiple times in a short window.
If updates do not appear within 30 minutes, open a Bullhorn Support ticket.

Manage ATS Users in Bullhorn Automation

The ATS Tab displays all users imported from your ATS. These users can be used for owner assignment, notifications, and other automation features.

What You’ll See in the User List

Name: The user’s name from the ATS.
ATS Status: The user’s current status in the ATS.
Bullhorn Automation Status: Whether the user is active in Automation.
Calendar Status: Active, Pending, Invited, Not Invited.
Owner Assignment Rules Rules which can be created to assign the most suitable owner to each contact. This ensures that every contact is managed by the right person.: Any rules that explicitly assign this user as an owner.
Contacts from ATS Owner: Total Candidates and Sales Contacts owned by the user.
Contacts from Last Note / Placement / Submission: Ownership based on activity.
Contacts from Round Robin: Contacts assigned automatically through rotation.

Additional Tools

Search by Name to quickly filter users.
Include Inactive Users to view users marked inactive in the ATS.

Deactivate API users or any user accounts you do not want sending automated emails.
ATS users must have a valid email address in their ATS profile to sync with Automation.

Troubleshooting the ATS Tab

If a User Is Missing From Automation

Check if the ATS user profile contains a valid email address.

If Data Isn’t Syncing After 30 Minutes

Submit a Support ticket and include the approximate time of your last manual sync.

If Contact Ownership Looks Incorrect

Verify:

The user’s ATS status
Owner Assignment Rules
Recent activity assignments (notes, submissions, placements)

If Manual Sync Doesn’t Send a Confirmation

It may not have been initiated because a sync was already running.

Frequently Asked Questions

Why don’t I see the “Sync Data Now” button?

This feature appears only for organizations integrated with Bullhorn ATS.

Why is a user marked inactive?

Their ATS profile status is the source of truth and is synced into Automation.

Can I see which ATS settings are currently enabled?

Yes, all settings under [ATS Name] Integration Settings display checkboxes showing active and inactive options.

Why is contact ownership different from the ATS?

Bullhorn Automation uses Owner Assignment Rules and activity-based logic that may differ from ATS ownership.

Does disabling an ATS setting stop existing automations?

No, but it may change what data is available to your automations going forward.