Copy/Import Automations Between Instances

Overview

Automations may be copied and imported from one Bullhorn Automation instance to another. The feature makes it possible to not only copy the automation, but also the associated lists. By utilizing this feature, the manual process of recreating automations will be reduced.

Considerations Before Beginning

Here are some limitations to the feature that should be considered before proceeding:

  • This feature is not supported in the Firefox browser.
  • Multiple automations cannot be copied/imported at once.
  • Copy/import cannot be used with engagements.
  • This feature allows users to copy/import automation steps and settings only. It will not copy the following components associated with the automation; if the automation includes these steps there will be a blank step where the template should be:
    • Surveys
    • Emails
    • Notifications
  • The copy/import feature cannot be used to copy the email settings or templates of notification steps.
  • This feature is not intended to support migration across multiple instances.
    • Data migrated from one instance to a second, and then again from the second to a third can result in errors. This happens because the automation refers to information that was created during its initial creation, which could be different in each instance.
  • If an automation is associated to a list that was imported, it can not be imported into an instance on a new data center.

  • When an automation contains a send email step that is configured for A/B testing it will result in the automation failing to copy.
    • Copying will still work when the A/B step is added, but not configured.

Steps to Copy/Import an Automation

The following steps will allow for copying a single automation. If multiple automations need to be copied, repeat these steps as many times as needed, but only copy one automation at a time.

  1. Log into the Bullhorn Automation instance that has the automation to copy.
  2. Navigate to the Automations in the menu
  3. Find the Automation to copy and select Copy Automation from the Select Action drop-down menu on the right side.
  4. A prompt will appear asking to confirm copying the automation, and whether the associated lists should also be copied. Select this option to copy the lists associated with this automation.
    • When copying a list, if any of the fields being copied are not found in the destination Bullhorn Automation instance, then those fields in the list will be blank. Make sure to check the list audience before turning on a copied automation that includes copied lists.
  5. After confirming to copy the automation, switch to the Bullhorn Automation instance to import it to.
  6. Open the Automation menu and click the + Add Automation button in the top right hand corner.
  7. Select the Import Automation option at the bottom of the Add New Automation window.
  8. A prompt will appear advising to check all imported steps and list criteria to ensure there are no blank elements from the data that couldn’t be transferred over. Select Yes to confirm.
  9. The new automation will generate after a period of time, and will allow modifications and edits as normal. Do not re-click import while the automation generates.
    • If there is a prompt for Bullhorn Automation requesting access to the clipboard, select Allow. If the web browser denies access to the clipboard, the import will not work.
  10. Once the import is complete, it is recommended checking over the settings and associated lists once more to verify that they are configured correctly. Imported automations are paused, so once the settings and lists are verified, enable the automation.