Text Opt In / Opt Out and Unsubscribe FAQ

This article contains frequently asked questions and answers about how contacts and candidates can opt in, opt out and unsubscribe to texts.

How can I opt a contact or candidate out of SMS messages from Bullhorn Automation?

The easiest way to opt a contact or candidate out of SMS is to allow for them to opt themselves out. Here is a list of opt-out keywords that the recipient can send to your SMS number to automatically opt them out:

Keyword	Opts Out From
STOP	Bullhorn Automation SMS, Bullhorn Messaging, TextUs Next
CANCEL	Bullhorn Automation SMS, Bullhorn Messaging, TextUs Next
UNSUBSCRIBE	Bullhorn Automation SMS, Bullhorn Messaging, TextUs Next
END	Bullhorn Messaging, TextUs Next
QUIT	Bullhorn Messaging, TextUs Next
STOPALL	Bullhorn Messaging, TextUs Next

Only single-word messages will trigger the opt-out. For example, replying "STOP" will stop the contact or candidate from receiving messages from that number, but replying "STOP PLEASE" or "PLEASE CANCEL" will not.
We recommend including a version of the following in any text that you send: "Opt out by replying STOP".

How can I opt a contact or candidate back in to receiving SMS messages from Bullhorn Automation?

The easiest way to opt a contact or candidate back into SMS is to allow for the contact to opt themselves in. Here is a list of opt-in keywords that the recipient can send to your SMS number to automatically opt them back in:

Keyword	Opts Into
UNSTOP	Bullhorn Automation SMS, Bullhorn Messaging, TextUs Next
START	Bullhorn Automation SMS, Bullhorn Messaging, TextUs Next
YES	Bullhorn Messaging, TextUs Next