Posts
Overview
Use Chatter
Use Chatter features like feeds, profiles, groups, and more to share information, collaborate, and keep up with the latest updates in your company. features like feeds, profiles, groups, and more to share information, collaborate, and keep up with the latest updates in your company A Company is the organization where the contact works. This can also be called the Client.. The tab is your collaboration home base and gives you instant access to most of the collaboration features in . This article shows you how to create and interact with posts.
Make a Post
The publisher appears on your Home tab, tab, user profile page, group, and record detail pages. Use the publisher to write a post, comment on a post, attach a file or link to your post, or add a poll. Posts and comments can be up to 10,000 characters long.
Use the rich text editor to format your posts. Publisher actions include styling text and removing text styles, adding lists, adding inline images and emojis, @mentioning someone, and attaching a file.
- Post tab: Shared with people who follow you, or comment on someone else’s post.
- Poll tab
- Font styles, including remove styles action
- List styles
- Inline image and emoji actions
- @Mention action
- Add file action
By default, the publisher displays the Post and Poll. When you post to a feed, everyone with access to the feed can comment on or like the post. Other actions can appear on the overflow menu.
You can click Edit to modify your own posts and comments. If you’re a group owner or manager, you can also edit other people’s posts on the group feed. Click Delete to remove your post from the feed. However, you can’t delete other people’s posts or posts about feed tracked changes.
Like Posts and Comments
Below a post or comment, click Like..
Click it to show appreciation, agreement, affection, or some other positive response to the post. Some people use it to show that they have seen the post.
After you click Like on a post, you receive email notifications if others comment on that post. If you click Like on a comment, only the user who posted the comment receives an email notification. You receive an email notification for any subsequent comments. You can change your email notification settings by navigating to Email Settings.
Click the Comment button or click in the Comment field to start entering a comment on the post.
- To stop liking a post or a comment, click Unlike. When you stop liking a post or a comment, you don’t receive email notifications for subsequent comments or likes.
- View the profiles of others who have liked a post by clicking their name at the bottom of the post or comment, for example, “John Smith likes this.”
- If more than three people like a post, click the link to see the full list; for example, “You, John Smith, and 2 others like this.” From that list, you can follow or stop following people.
- Likes on comments show how many people have liked the comment, for example, “1 person” or “7 people”. To see their names, click the link.
Reply to Email Notifications
When you receive certain email notifications, you can easily perform some actions by replying directly from your email. You can reply to the types of email listed below, or any notification that displays a From address of reply@chatter.salesforce.com.
- Someone posted to your profile or a group, mentioned you in a post, or shared your post.
- Someone posted, commented on your post, also commented after you, or mentioned you in a post or comment.
- Someone commented on your post or also commented after you.
- Any post or comment email when you no longer want to receive notifications for the original post.
- Someone sent you a message.
- Someone posted, commented on your post, or also commented after you on a post that you previously liked.
To reply to email notifications, your must enable email replies for your organization.
Mute a Post
Mute posts you’re no longer interested in to stop receiving notifications about them.
You can mute a feed post from the full feed on the Home and tabs. In a group, profile, or record feed, you can mute a post from its detail view. To navigate to a post’s detail view, click its date/time stamp.
Select the Actions drop-down and choose Mute. You no longer get notifications for updates to that post.
When you’re in a group in Lightning Experience, the feed is live. Live feeds offer real-time posts and comments without requiring a page refresh. You see content when it’s posted.
In Lightning Experience feeds, comments are live. Live comments offer a real-time comment experience that doesn’t require a page refresh. You see comments when they’re posted.