How Email Compliance List Unsubscribe Header Works

In Bullhorn Recruitment Cloud, adding a List-Unsubscribe header to emails informs the email clientClosed what to do when the recipient clicks the Unsubscribe link.

Typically, the email client will treat this URL as a web page, displaying a user interface where the recipient can manage their email preferences. This approach is not strictly a One-Click Unsubscribe, as it requires further steps to finalize the opt-out process.

To address this, a second configuration option is available. This option provides an unsubscribe link that immediately unsubscribes the recipient without additional steps.

This is achieved by including a List-Unsubscribe-Post header. In this scenario, the email client performs an HTTP POST operation with the URL, bypassing the user interface- this is what is known as true One-Click Unsubscribe.

For details on how to set one-click unsubscribe up, see Enable One-Click Unsubscribe for List Header.

For details about assumptions and limitations see Email Compliance List Unsubscribe Header Assumptions & Limitations.

 

Important! The current implementation allows customers to add the List-Unsubscribe header to emails using one of these two options, based on their business requirements. Subsequent steps, such as capturing the contact’s preferences in Bullhorn Recruitment Cloud and excluding contactsClosed from mass mailings based on those preferences, must be implemented by the customer. It is also important to note that some email clientsClosed do not support the List-Unsubscribe-Post header and will ignore it.