Response Time Dashboard Card

This card is located in Jobs Dashboard and My Dashboards.

This card allows for multiple copies.

Examples:
- I'm a manager and I would like to see one card for each of my team members.
- I want to add cards for both this year and last year to compare.

Note: Jobs without any hiring process activity do not appear in this card.

The Response Time card gives you a look at your team’s response times to jobs over time, allowing you to see if there are any patterns that need corrective action or improvement.

For example, if you receive jobs from Vendor Management Systems (VMS), this card can be used to measure your own performance against the VMS’s service level agreements in advance of receiving your quarterly scorecard, as well as, using the filters, compare performance across skills or hiring manager (job contact), providing you with the following data:

Time to Fill: average number of days between a job opening (i.e., the date the open/closed drop-down on the job record was set to Open, usually this will just be the date the job record was created) and its first placement.
Time to Submit: average number of days between a job opening and its first internal submission.
Time to Client Submit: average number of days between a job opening and its first client submission.

You can toggle between weekly (displays 12 weeks by default), monthly (pictured; displays 12 months by default), and yearly (displays 3 years by default), by clicking Week, Month, or Year.

Clicking the links at the bottom will only affect the graph and not the Time to Submissions, Time to Client Submissions, or Time to Fill numbers at the top.
Changing the date range after clicking the gear icon will update the numbers at the top based on the selected range.

Clicking on the gear icon allows you to filter this card based on My Jobs, All Jobs, Department, User, Date Added, Open/Closed, Status, Priority, Client Company, Category, Required Skills, Employment Type, Reporting to, or Source.

For more information on the Dashboards: Understanding Dashboard Cards

Check out the other dashboard cards available for Jobs: