Understanding Dashboard Cards

This article contains information about adding and configuring Dashboard Cards, and links to the articles for individual Dashboard Cards.

Viewing the Dashboard

The contact list features a Dashboard view that, composed of cards, allows a more visual insight into your metrics.

To view the dashboard, click the Dashboard button  at the top of the contact list, to the left of the Search field.

To ensure you're always seeing the most up-to-date data, we recommend manually refreshing  each card frequently.

Adding Dashboard Cards

You can add the individual cards to your dashboard via the Add Card drop-down in the upper-right corner of the page, then drag and drop the cards into your desired order. Some cards allow you to add multiple copies, for use cases such as:

  • I'm a manager and I would like to see one card for each of my team members.
  • I want to add cards for both this year and last year to compare.

Configuring Dashboard Cards

Configuration is not available to cards in the Lead Dashboard.

Most cards allow you to toggle between both a list  and a graph  format, and all cards allow you to filter and configure  the data based on certain fields, such as Status, Open/Closed, Ownership, etc., as well as change the title of the card.

You can apply various filters to view different sets of data. Any filters you apply are sticky unless you specifically remove the card from the dashboard.

For each card, both the User and Department filters are based on the Owner and Assigned To fields on the job record.

 

List of Dashboard Cards

Check out the dashboard cards available for:

Leads
  • Converted Leads Dashboard Card
  • Leads by Status Dashboard Card
  • Leads by Lead Source Dashboard Card
  • Leads by Age Dashboard Card
  • Leads by Department Dashboard Card
  • Leads by Owner Dashboard Card
  • Lead Aging Dashboard Card
  • Leads over Time Dashboard Card

Opportunities

  • Opportunities by Lead Source Dashboard Card
  • Opportunities by Status Dashboard Card
  • Opportunities by Department Dashboard Card
  • Opportunities Added Dashboard Card
  • Opportunities by Reason Closed Dashboard Card
  • Opportunities by Owner Dashboard Card
  • Opportunities by Company Dashboard Card
  • Opportunities by Business Sector Dashboard Card
  • Opportunities by Category Dashboard Card
  • Opportunities Requiring Action Dashboard Card
  • Opportunities at a Glance Dashboard Card
  • Win Rate Dashboard Card
  • Pipeline Velocity Dashboard Card
  • Opportunity Aging Dashboard Card
  • Snapshot Dashboard Card
  • Sales Performance Card
Companies
  • Companies by Placements Dashboard Card
  • Companies by Status Dashboard Card
  • Companies over Time Dashboard Card
  • Companies by Open Jobs Dashboard Card
  • Company Fill Statistics Dashboard Card

Contacts

  • Contacts by Status Dashboard Card
  • Contacts by Department Dashboard Card
  • Contacts over Time Dashboard Card
  • Contacts by Owner Dashboard Card
  • Contact Fill Statistics Dashboard Card

Jobs

  • Jobs without Coverage Dashboard Card
  • Jobs by Age Dashboard Card
  • Jobs by Business Sector Dashboard Card
  • Jobs by Category Dashboard Card
  • Jobs by Skill Dashboard Card
  • Response Time Dashboard Card
  • Success Rates Dashboard Card

Placements

  • Onboarding Document Status Dashboard Card
  • Starts and Ends Dashboard Card
Pulse
  • Account Engagement
  • Email Conversation Activity
  • Email Tracking
  • Engagement Summary
  • Flagged Emails
  • Most Responsive Contacts
  • My Account Watch Dashboard Card
  • Phone Conversation Activity
  • Top Engaged Coworkers

Onboarding

Goals & Quotas