E-Verify Dashboard

The E-Verify An online system that confirms the eligibility of an Employee to work in the United States. The process compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility. Dashboard in Talent Platform provides a centralized view for managing and tracking E-Verify cases. Recruiters can filter, search, update, and export case data to streamline their employment verification process.

The dashboard helps ensure compliance, reduces manual tracking, and provides visibility into each candidate’s case status all in one place.

Common Reasons You Might Use the E-Verify Dashboard

• Review the status of open or closed E-Verify cases:

• Identify cases that need recruiter or employer action:

• Track pending responses from E-Verify or Crimcheck:

• Search by applicant name, case number, or document expiration date:

• Monitor cases with expiring work authorization to ensure re-verification:

• Export verification data for compliance and audit reporting:

Using these features together ensures faster case resolution and greater confidence in compliance tracking.

Filtering by Case Updated Date

At the top of the dashboard, users can filter by Case Updated Date, which indicates the last time an active case was updated by E-Verify.

• Closed cases are not refreshed by the system and typically do not require attention when processing new E-Verify cases.

• The Case Updated Date helps organize the E-Verify grid, making it easier to focus on the most recent cases.

The default for Case Updated is the last 60 days but the other options include:

• 24 Hours

• 7 Days

• 30 Days

• 60 Days

• 180 Days

• 365 Days

• Custom

  • When Custom is selected it gives the option to enter a start date and end date.

Filter by Actions Required

At the top of the E-Verify Dashboard, recruiters can view key case counts and apply quick filters to focus on cases that need attention.

Each tile represents a specific Actions Required category and dynamically updates the case list below based on the selected Case Updated date range.

Available categories include:

• Closed: Displays cases that have been fully completed and authorized by E-Verify. Closed cases are typically used for reference or compliance review.

  Cases that are Closed with an Employment Authorized result now display in green instead of yellow, making it clear at a glance which cases are fully resolved.

• Action Required: Highlights cases that need recruiter or employer action, such as data verification, follow-up, or documentation updates.

• To Close: Displays cases ready to be finalized and marked as closed once all required steps are complete.

• Pending Response: Lists cases awaiting a response or confirmation from E-Verify. These often represent cases in progress or pending verification results.

• All: Displays every case within the selected date range, regardless of status.

Importing Updates

The E-Verify case list updates automatically on a regular schedule. For the most up-to-date information on a specific case, click the case number to open the slide-out and view real-time details.

Filtering E-Verify Cases

A drop-down menu allows users to filter cases by:

• E-Verify Cases: Customers that are using the native E-Verify integration (AbleVerify) can select E-Verify Cases to show the details.

• Crimcheck Cases: Customers who have used Crimcheck can select Crimcheck from the drop-down to view and take action on their Crimcheck E-Verify cases.

• Submission Failures: Submission Failures will be a list that will generate why an E-Verify case was not created successfully.

After selecting a category, users must click VIEW to apply the filter.

Advanced Search

The Advanced Search feature provides powerful filtering options to help recruiters locate specific E-Verify cases quickly and efficiently.

Recruiters can use one or multiple filters at once to narrow down results and focus on cases that require review or action.

Available Search Filters

• Notify-By Range: Filter cases based on their upcoming notify-by date. This helps recruiters focus on cases that are nearing a follow-up or response deadline.

• Document Expiration Range: Search for cases with work authorization documents that are expiring within a specific date range. This supports proactive compliance tracking.

• Case Number: Enter a full or partial case number to locate a specific E-Verify case.

  When a complete 15-character case number is entered, the system automatically bypasses other activity filters, allowing the case to appear regardless of date or status.

• Case Status: Filter by case progress, such as Open, Closed, Pending, or other system-defined statuses.

• Applicant (or Candidate or Talent) Customer talent - the person applying or hired for the job: Search by applicant name, ID, or ATS Alternate ID to view all E-Verify cases associated with that individual.

• Requester: Locate cases initiated by a specific recruiter or user.

Search and Reset Options

Once your filters are selected:

• Click Search to apply the filters and display matching results.

• Click Clear to reset all filters and return to the full case list.

Exporting Case Data

The EXPORT button provides flexible options for exporting case data:

Export Data Scope

• Currently Visible Data: The list of candidates that are displaying on the dashboard. The amount of candidates that display by default is 25 but you can filter 5, 10 ,25, 50, 100, or 250

• All Matching Data: If you select All Matching Data, this will pull all the information for ALL candidates.

Field Selection

When exporting data, you have two options for selecting fields:

Export Visible Field Set

This option exports only the 12 default columns displayed on the dashboard. These fields provide key case details and include:

• Case Number
• Case Status
• Notify by Date
• Case Eligibility
• Document Number
• First Name
• Middle Name
• Last Name
• SSN
• Case Create Date/Time
• User Name

Export All Fields

Selecting this option exports all available columns stored in the system, including additional case details, user information, and alerts. The full list of exported fields includes:

• ID
• Case ID
• Case Number
• Applicant ID
• User ID
• Case Creator Name
• Case Creator Email Address
• Case Creator Phone Number
• Case Status
• Case Status Display
• Case Alert to Be Closed
• Case Alert – New Updates
• Case Alert – Work Authorization Docs Expiring
• Case Alert – Work Authorization Docs Expiring Dismissed
• Case Open/Closed Status
• Case Eligibility Statement Status Display
• Has Alert
• First Name
• Middle Name
• Last Name
• SSN
• Hire Date
• Case Create Date/Time
• User Name
• Data
• Document Expiration Date
• Home Location A branch of the Company, which can be customized with a logo and brand colors ID
• Home Location Name
• Notify By Date
• Updated
• Source
• External ID
• ATS Alt ID
• Location ID

File Format

• CSV
• Excel

Advanced Options

• Include Applicant Custom Fields: Custom fields that we built out on the Talent Platform profile

• Include Applicant Properties: Any unique field that we created on forms

• Include Active Placement The relationship between a hiring organization, Job opportunity, and a Candidate; describes an employee’s potential or current job within an organization Fields: Placement fields that sync from the ATS to Talent Platform. I.e. Pay rate, overtime rate, client name, start date, end date

Once users configure their export settings, they click EXPORT to download the file.

Case List Overview

The main table displays a list of cases with the following columns:

• Case Number
• Case Status
• Last Updated
• Notify-By Date
• Eligibility
• Doc. Expiration Date
• Applicant/ Primary Location
• SSN (Last 4 digits only)
• Hire Date
• Submit Date
• Requester
• Case Report: Download the E-Verify Case Report, which summarizes submitted information and case results

E-Verify Details Panel

Clicking a Case Number opens a E-Verify Detail panel displaying detailed case information and available actions.

Available Actions:

• Take actions on E-Verify cases directly from this panel.

• Review case details even for closed cases with authorized employment, ensuring recruiters have access to historical case data.

• Use the drop-down in the upper right-hand corner to view:

  • Section 1 of the case

  • Supporting documents collected for Supplemental A (Section 2)

  • E-Verify Case Details Report

  • Handle Further Action Notices

Troubleshooting

If the dashboard shows no cases:

• Check that the Case Updated range includes recent dates

• Verify that filters under Actions Required or Advanced Search aren’t overly restrictive

If document expiration dates do not display correctly

• Confirm valid start and end dates are entered under Document Expiration Range

• Make sure the case has valid work authorization data submitted from I-9 Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States.

If case colors appear inconsistent:

• Cases that are Closed with an Employment Authorized result display in green

• If colors don’t appear, refresh your browser or clear cached files to reload the latest interface updates

If a specific case doesn’t appear in search results:

• Enter the complete 15-character case number to bypass all activity filters and retrieve the exact record

If import updates seem delayed:

• Avoid triggering multiple Import Updates manually in short intervals

• Wait for the automated synchronization process to complete to prevent load conflicts

FAQs

What does “Action Required” mean on the E-Verify Dashboard?

This indicates cases that need recruiter or employer attention, such as missing data, pending verification, or follow-up tasks.

How can I check for expiring work authorization documents?

Use the Document Expiration Range filter in Advanced Search to identify cases approaching expiration.

Why do some closed cases appear green?

Green indicates the case was closed with an Employment Authorized result, meaning the employee’s work eligibility was verified successfully.

Can I export all case data at once?

Yes: choose All Matching Data in the EXPORT menu to include every record that meets your filter criteria.

How often does E-Verify data refresh?

The system updates automatically on a regular schedule. You can also click Import Updates for a manual refresh if needed.