E-Verify Duplicate Cases Found Conflict Error
This article explains what causes the E-Verify
An online system that confirms the eligibility of an Employee to work in the United States. The process compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility. Duplicate Cases Found Conflict error and how to locate duplicate cases in the I-9 Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. Dashboard.
Before creating a new case, E-Verify checks for existing cases created by the company with the same Social Security number in the last 365 days. Employers must continue or close out any duplicates before creating a new case.
Multiple duplicate notifications for the same employee? If your organization uses auto-E-Verify, multiple duplicate alerts for the same applicant within a short window can occur when a case submission fails and the system automatically retries. Each retry triggers E-Verify's duplicate check. This is expected behavior and does not require you to create additional cases. Contact Bullhorn Support if the alerts persist beyond 24 hours.
Alerts for duplicate cases will appear in the Submission view under Applicant (or Candidate or Talent) Customer talent - the person applying or hired for the job > E-Verify.
How to Locate a Duplicate Case
- Navigate to the I-9 Dashboard
- Click Advanced Search.
- In the Exact Match SSN field, enter the employee’s SSN.
- Click Search.
