E-Verify Duplicate Cases Found Conflict Error

Before creating a new case, E-Verify An online system that confirms the eligibility of an Employee to work in the United States. The process compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility. will check for existing cases that have been created by the company with the same Social Security number in the last 365 days. Employers are required to continue with or close out any duplicates before creating a new case.

Alerts for duplicate cases will appear in the Submission view under Applicant (or Candidate or Talent) Customer talent - the person applying or hired for the job > E-Verify.

To locate a duplicate case:

1. Navigate to the I-9 Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. Dashboard
2. Click Advanced Search.
3. In the Exact Match SSN field, enter the employee’s SSN.
4. Click Search.