Online Application System Settings

The Online Application is where candidates create and complete their profiles. These configuration settings allow you to control which fields are presented, how the application behaves, and what information is collected.

This guide outlines key options to customize the candidate experience and ensure the application process aligns with your organization's goals.

General Application Behavior

Disable Online Application

Map to/Key

disable_online_app

What it Does

Prevents new candidates from submitting applications through the portal.

Use Case

For private deployments or agencies that only create candidate records internally.

Effect

Only existing candidates can log in; new signups are blocked.

Keeping this setting disabled will allow candidates to “sign-up” and complete a profile.

Enable Resume Upload

Map to/Key

enable_resume_upload

What it Does

Allows candidates to upload a resume during the application process.

Use Case

Capture work history in a familiar format.

Effect

Resume upload appears in the Basic Information section.

When connected to the ATS, we have the ability to pass the resume over to the ATS to parse and then the updated information flows back to Talent Platform in the respected areas

Prompt for Branch Location

Map to/Key

prompt_location_on_app

What it Does

Asks the candidate to select the branch location they are applying to.

Use Case

Helpful for multi-office organizations managing local talent pools.

Effect

Becomes a required field when enabled.

Enable Multi-Language Support

Map to/Key

enable_language_support

What it Does

Displays the application in multiple languages, based on candidate preference.

Use Case

Essential for candidate accessibility in diverse regions.

Note: Translation content must be configured using the Translations Editor.

When this is enabled, navigate to the translations section of Talent Platform and enable the languages you want to disable for each location AND which location should default

Section Visibility Controls

Each of the following settings allows you to hide or show specific sections of the candidate profile.

Use Case

Simplify the application for faster onboarding, or if certain data is collected later.

Feature

Key

Description

Job Preferences

disable_job_preferences

Hides job preference inputs

Job Availability

disable_job_availability

Hides availability calendar and shift selection

Education History

hide_edu_from_app

Removes the education section

Work History

hide_work_from_app

Removes the work history section

Pay History Questions

disable_pay_history_online_app

Hides questions about desired pay rates

Shift Availability

hide_shifts_available

Hides shift availability section

Additional Input Prompts

Require Days Available

Map to/Key

prompt_for_days_available

What it Does

Prompts candidates to select the days of the week they’re available to work.

Require Home/Mobile Phone, Email

Map to/Keys

  • Home Phone Key: require_home_phone

  • Mobile Phone Key: require_mobile_phone

  • Email Address Key: require_email

What They Do

Enforces collection of core contact information during application.

Note: All fields are part of the Basic Information or Preliminary Info sections.

Thank You Pages & Messaging

Custom Thank You Pages

Map to/Keys

  • Successful Application Key: AFTER_APPLY_THANKS

  • Application Disqualified (Prescreening Failure): AFTER_APPLY_NO_THANKS

What They Do

Displays custom instructions or messaging based on the outcome of the application.

Leverage the translation section to update these notifications.

Welcome Email Message

Map to/Keys

EMAIL_WELCOME_MSG

What it Does

Adds a custom message to the welcome email candidates receive after registering.

Multi-language Support: Requires enable_language_support if using translated content.

Leverage the translation section to update this notification. Keep in mind that if you are leveraging multiple languages to update all language translations.

Basic Info & Preferences Instructions

Map to/Keys

  • Basic Info Page: BASIC_INFO_DETAILS

  • Job Preferences Page: JOB_PREFS_DETAILS

What They Do

Displays instructional text above each section in the application.

Use Case

Guide candidates on how to fill out fields or what information is required.

Advanced Features

Enable Category Multi-Select

Map to/Key

enable_category_multi_select

What it Does

Allows candidates to select multiple job categories of interest.

Enable Skills & Specialties Selection

Map to/Keys

  • Skills Key: enable_skills_selection

  • Specialties Key: enable_specialties_selection

  • Primary/Secondary Specialties Key: enable_primary_and_secondary_specialties

What They Do

Provides additional classification for candidate qualifications.

Dependency

These options are only visible if job preferences are enabled.

Auto Order eDocs After Application

Map to/Keys

What They Do

Automatically assigns electronic documents for signature once a candidate completes their application.

Use Case

Streamline onboarding with automated paperwork.

Pre-hire automation can be used for this instead of this configuration

Summary Table: Commonly Used Settings

Setting Name

Key

Description

Disable Online Application

disable_online_app

Prevents new applications

Enable Resume Upload

enable_resume_upload

Allows candidates to upload a resume

Prompt for LocationClosed A branch of the Company, which can be customized with a logo and brand colors

prompt_location_on_app

Asks for branch/office location

Enable Multi-Language

enable_language_support

Supports multiple languages

Hide Job Preferences

disable_job_preferences

Removes job interest section

Hide Work History

hide_work_from_app

Removes previous employment info

Require Mobile Phone

require_mobile_phone

Makes mobile phone a required field

Require Email

require_email

Makes email address required

Auto Order eDocs

auto_order_edocs_enable

Sends onboarding docs after application is complete

Allow Category Multi-Select

enable_category_multi_select

Lets candidates select multiple job categories

Welcome Email Message

EMAIL_WELCOME_MSG

Adds instructions to welcome email

Application Thank You Page

AFTER_APPLY_THANKS

Custom message after successful application