Accessing and Navigating Amplify Chat

You need Bullhorn Amplify Edition to use this feature.

Amplify Chat is a conversational AI interface that lets you query, analyze, and act on information across your entire Bullhorn environment.

Once enabled by your Amplify Admin, Amplify Chat can be accessed directly from within Bullhorn.

From here, you can open the chat interface, browse prompts, and start interacting with your Bullhorn data using natural language.

Accessing Amplify Chat

You can open Amplify Chat in two ways:

  • From the navigation bar (if enabled): Click the Amplify icon at the top of your Bullhorn screen.

    • If you're using the new ATS interface, click the Amplify icon in the left sidebar (bowling alley).

  • From the main menu: Open your main menu, then select Amplify.

When you open Amplify Chat, you’ll land on the New Chat screen.

From here, you can type requests, add context, attach files, select tools, or browse prompts. You'll also see some suggested prompts to get started.

Key elements:

  • Chat Field: Where you enter your question or request. Amplify uses natural language processing to interpret and respond. Type @, #, or / in the chat field to add specific records or select a tool.

  • Suggested Prompts: Buttons on the New Chat screen with ideas for getting started. Click one to run it. For a full list of ready-made prompts, use the Prompt Library.

  • Context Bar: Appears above the chat field and shows the records you’ve added to your request with @ or #. The context bar stays in place after you send your message, and it’s hidden when there are no records selected.

  • Prompt Library: Browse ready-made prompts for common actions such as generating outreach messages or analyzing records. See Prompt Library below.

  • Tools: Type / in the chat field to choose which tool Amplify uses for your request. See Selecting Tools below.

  • Chats: Displays your previous chats in a slideout. (See Viewing Your Chat History below.)

    • Click the New Chat button in the slideout to start a fresh conversation. This clears previous context so earlier messages do not influence your next query.

Using the Prompt Library

The Prompt Library contains all available prompts for your company, including built-in default prompts and any custom prompts created by your admins in Prompt Studio.

Browsing and Searching Prompts

  1. Click Prompt Library to view available prompts.

    • Use the Categories drop down to filter prompts by primary entity, such as Candidate or Job.

    • Use the Search bar to find prompts by keyword (for example, pitch or summary).

Running a Prompt

Click on any prompt in the library to run it.

Amplify will open the chat window, load the selected prompt, and guide you through the process of adding relevant context or data before generating results.

For detailed steps on using prompts and reviewing results, see Using Amplify Chat.

Favorite Prompts

If there are prompts you use frequently, click the Star icon to add them to your Favorites list.

Access your favorites from the Favorites tab for quick reference.

To remove a prompt from your favorites, click the Star icon again to deselect it.

My Prompts

The My Prompts tab contains all the prompts you’ve saved, as well as any prompts other users have saved and shared with you.

To learn more about saved prompts, see Saving Amplify Chat Prompts.

Selecting Tools

Amplify Chat uses different tools (data sources) to generate complete and accurate answers. Each tool contributes different types of information. You don’t need to select a tool every time. If you don’t specify one, Amplify uses the one that seems like the best fit based on your request. If you know which tool you want, select it to direct Amplify to use it for your request.

To select a tool:

  1. In the chat field, type /.

  2. Select a tool from the list.

  3. Finish typing your request and send it.

You can select more than one tool in a single request.

Data Source Description

Bullhorn ATS

Accesses Bullhorn ATS data and functionality.

Amplify can only access the data available to you based on your user permissions.

Bullhorn Analytics

Pulls reports and insights from Bullhorn Analytics.

Bullhorn Prospect

Researches companies and prospects, such as finding companies in a specific industry or location. See Amplify Prospect in Chat.

Job Feed

Searches active jobs posted across the web.

Web Search

Retrieves current information from the internet.
 

Adding Records to Your Request

To give Amplify the exact record you mean instead of relying on a name typed into your message, use the record pickers:

  • Type @ to include a candidate or contact.

  • Type # to include a job.

Begin typing a name or ID, then click the record when it appears in the picker. The record is added to your message and to the context bar above the chat field. For more detail, see Using Amplify Chat.

Viewing Your Chat History

The Chats slideout shows all your previous chats from the past 30 days on one page. Chat history is stored per user and isn’t shared across accounts.

  1. Click the Chats button to open the slideout.

  2. (Optional) Use the search bar at the top to filter chats and messages by keyword.

  3. Click on a chat to reopen it and continue where you left off, or click New Chat to start a fresh conversation.

Next Steps

Once you’re familiar with the Amplify Chat interface, learn how to make the most of it: