Talent Platform Automations

This article is about the Talent Platform step in Bullhorn Automation, which allows you to automate the process of adding and configuring applicants in Talent Platform. This step enables you to configure packages, templates, I-9 selections, etc., in connection with your associated Talent Platform as part of a Candidate, Placement, and/or Submission automation.

For information on how to automatically send forms & packages using field tag matching see this article.

Requirements

In order to use this step, you must be live with both Bullhorn Automation and Talent Platform.

Add Talent Platform Step

The Talent Platform step option will appear in Candidate, Placement, and Submission automations.

Placement and Submission-based automations will need to be set to process candidates for this step to appear and function. For this step to function on Placement-based automations, Placement syncing must be enabled in the Talent Platform.

The Talent Platform step will auto-add applications to the Talent Platform by default. This feature mirrors the ability to add applicants to Talent Platform from the ATS. As a result, the exact same requirements apply.

Required Applicant Data

Fields marked with * are only required if they're set to "required" in Talent Platform.

  • First and Last Name
  • Email Address or Phone Number
  • Home Phone*
  • Mobile Phone*
  • Email Address*
  • Home Location*

Initiate Workflow Options

Along with auto-adding applicants to Talent Platform via the ATS, you can also configure the step to initiate follow-on workflows to those applicants.

  • Initiate Workflows: This checkbox allows you to add the following workflow steps to the automation:

    • Send Packages
    • Send Forms
    • Set i9 Representative Rules
    • Set Alarms
    • Set Packages and/or Form Expiration
  • Packages: Here you can select packages to be sent. Dropdown values are populated based on the packages configured in Talent Platform.
  • Forms: Here you can select forms to be sent. Dropdown values are populated based on the forms configured in Talent Platform.
  • i9: Here you can select Authorized Representative settings, including:
    • Authorized Representative Will Be Assigned Later: This option will set secondSignLater to true in Talent Platform.
    • Allow Applicant to Select an Authorized Representative: This option will set selfAssignAuthorizedRepresentative to true in Talent Platform.
  • Alert When Complete: Alert an associated Talent Platform user of the workflow upload upon execution by Bullhorn Automation.
  • Expiration Days: The number of days the workflow request is valid before expiring.
    • Setting Expiration Days to "0" will cause the forms and packages to immediately expire, making them inaccessible after creation.
    • Leaving Expiration Days blank (null) will trigger Talent Platform to use the default configuration for expiration days. If there is no default configured, Talent Platform will automatically set expiration days to 15 days.
    • Expiration Days will reflect as a task due date in Talent Platform.
  • On Failed Request: Notify a specific user or owner within Bullhorn Automation of a failed response when attempting to update Talent Platform. On Failed Request only supports a single selection of a user in Bullhorn Automation. Users are synced into Bullhorn Automation from the ATS.

If a failure occurs, the record will not process to the next automation step. The record will be reprocessed through the existing step each time the automation runs. This will assist in catching records that have been corrected after the initial processing attempt. If the record continues to fail, the specified user will receive a notification every 24 hours.

FAQ

Will this automation step automatically sync the placement and attached ATS placement ID with Talent Platform?

No, the placement will need to have already been synced with Talent Platform. However, the initiate onboarding request from placement-based automations will try to auto-add the applicant before it sends those workflow documents, and the documents will be associated with that placement back in Talent Platform.

How many times will this automation step try to send to Talent Platform on a failed request?

Bullhorn Automation will attempt three retries in the event of a failed request.

What happens if I leave "Expiration Days" blank when setting up a form or package on this automation step?

Leaving Expiration Days blank will trigger Talent Platform to use the default configuration for expiration days. If no default is configured, the platform will automatically set expiration days to 15 days.

What happens if I set "Expiration Days" to "0" for forms and packages?

Setting the Expiration Days to "0" will cause the forms and packages to immediately expire, making them inaccessible after creation.

What happens if a form or package in the talent platform is assigned while this automation step is running?

When you assign a form or package during the automation step, the last update made will be saved and will take effect, ensuring that the most recent change is applied.