Job Evaluation Criteria

Overview

This article covers the functionality and configuration of the JobClosed Evaluation Criteria.

The ATS action for Evaluation Criteria is only available for ATS CandidatesClosed (ATS component on Job records).

If you're looking for end user specific information, see Job Evaluation Criteria User Guide.

Functionality

Create Evaluation Criteria Records

These are the evaluation criteria used to evaluate a CandidateClosed’s suitability for a Job:

Once the Evaluation Criteria related list has been added to Job records, users can create a set of criteria for a specific Job by clicking New on the related list.

Each record represents a single evaluation criterion and for each one the users can enter:

  • Evaluation Criteria Name: Users have to enter a meaningful name to indicate what this evaluation criterion is related to.
  • Description: Users can provide a short description of the evaluation criterion.
  • Ideal Candidate Rating: This is a number between zero and four that indicates the preferred/ideal rating for the specific evaluation criteria.
  • Sequence Number: The number entered in this field determines the positionClosed of the criterion in the Evaluation Criteria pop-up shown to users in ATS to enter their scores.

Add Scores to Evaluation Criteria for Each Candidate

Once the Evaluation Criteria for the Job has been set, users will be able to score each Candidate listed in ATS by selecting Evaluate ApplicationClosed in the Actions drop-down.

Following this action, the Evaluate Application pop-up appears with the following information:

  • Job Title
  • Candidate name
  • List of criteria
  • Comment field

Evaluation Criteria Logic

  • A candidate must be selected before clicking on Evaluate Application.
  • Only one candidate can be selected at a time.
  • Once scores are added and saved, users can go back to selecting the same candidate and check either the Scores,Comment, or Make Changes.
  • In the background, a record is created against the Evaluation Criteria Rating object every time a score is attributed to a Candidate for one of the evaluation criteria in the Evaluate Application pop-up.
    • If the score (for same Candidate and same criterion) is subsequently changed, the existing Evaluation Criteria Rating record gets updated, and the previous score is overridden.
    • It is possible to configure Field History for the Rating field to see the change history.
  • Reporting on how candidates scored against an Ideal Candidate score is also possible.

The pop-up only shows the latest changes.

Configuration

  1. Add Evaluation Criteria Related List to all relevant Job’s page layouts.
  2. Navigate to Setup > Custom Metadata Types > ATS ActionClosed Configuration.
  3. Find the four records with a name that begins with Evaluate Application.

Configure Import Comments

This optional step enhances the Evaluation Criteria feature by using custom flows to enable users to import Comments from other Evaluation Criteria. Empowering users to retrieve and paste comments from existing Evaluation Criteria records (from other Jobs) into the current Evaluation Criteria modal for a selected Candidate is a big step forward. The beauty of this feature is that it's configured in the customer's Salesforce Org using custom flows, making it a seamless and intuitive experience. With this functionality, users can save time, simplify their work, and ultimately make better-informed decisions.

For Import Comment configuration steps see Configure Custom Flow for Import Evaluation Criteria Comments.

Fields on Lower Modal

To configure what fields are shown on the lower part of the modal, see Configure Evaluation Criteria Modal.

Objects Description

Object Description
Evaluation Criteria Criteria used to evaluate a candidate’s suitability for a Job
Evaluation Criteria Application A junction object of Evaluation Criteria and User
Evaluation Criteria Rating Criteria Rating of an Application record

Evaluation Criteria: Fields Description

Label

APIClosed Name

Type

Description

Description

TR1__Description__c

Text(255)

Evaluation Criteria Description

Ideal Candidate Rating

TR1__Ideal_Candidate_Rating__c

Picklist

Rating expected for the ideal candidate

Job

TR1__Job__c

Master-detail

Name of the Job related to the Evaluation Criteria

Sequence Number

TR1__Sequence_Number__c

Number

Defines the Evaluation Criterion place in the sequence of Evaluation Criteria

Evaluation Criteria Application: Fields Description

Label

API Name

Type

Description

Application

TR1__Application_V2__c

Master-detail

The Applicationv2 record related to the Evaluation Criteria

Comment

TR1__Comment__c

LongTextArea

Any comment related to the Candidate or Evaluation Criteria

User

TR1__User__c

Lookup

Lookup to User

Evaluation Criteria Rating: Fields Description

Label

API Name

Type

Description

Evaluation Criteria Application

TR1__Evaluation_Criteria_Application__c

Master-detail

Related Evaluation Criteria Application record

Evaluation Criteria

TR1__Evaluation_Criteria__c

Master-detail

Related Evaluation Criteria record

Rating

TR1__Rating__c

Picklist

Rating /score attributed to a Candidate for a certain Evaluation Criterion