Placement Viewer: Missing Payable & Billable Charges Example

Placement Viewer is a troubleshooting tool for messages sent from the ATS/Front Office Integration (FOI) to the ATS Billing Sync for Pay & Bill. This tool can help you solve the following problems:

• A Placement you created in ATS can't enter time, and you can't find them in BTE.

• You're not seeing the Payable and/or Billable Charges you expect to see in ATS after time has been entered in BTE.

The Placement Viewer is enabled in all environments inside of Bullhorn Time & Expense. It is available to users with Admin level of access or those with the Placement Viewer role setting enabled.

Following the steps below, use Placement Viewer to navigate and resolve the issue of missing payable and billable charges within ATS. See Using the Placement Viewer for the full Placement Viewer breakdown.