Placement Viewer: Missing Timesheet Example

Placement Viewer is a troubleshooting tool for messages sent from the ATS/Front Office Integration (FOI) to the ATS Billing Sync for Pay & Bill. This tool can help you solve the following problems:

• A Placement you created in ATS can't enter time, and you can't find them in BTE.

• You're not seeing the Payable and/or Billable Charges you expect to see in ATS after time has been entered in BTE.

The Placement Viewer is enabled in all environments inside of Bullhorn Time & Expense. It is available to users with Admin level of access or those with the Placement Viewer role setting enabled.

Follow the steps below to navigate and resolve a missing timesheet in ATS with Placement Viewer. See Using the Placement Viewer for the full Placement Viewer breakdown.