Package: Recruiting(JS2)

Email Use FAQ

If someone has 'Email Opt Out' checked, is an Email sent?

No. Jobsciencewill respect the Email Opt Out field when sending Emails, regardless where the Email is sent from.

If I'm sending an email to many people, do they see each other in the To Field of the Email?

It depends. The Email UI has a setting Mass Email. If unchecked, recipients will see each other. If checked, recipients will be on the email as a BCC.

Are Distribution Lists Saved for repeat use?

No. Distribution Lists is an easy UI for you to find additional Contacts to email. The Distribution List UI will be available when 10 or more Contacts are in the TO field of the Email.

Who is listed as the Email Sender?

The Email Sender (From on the email) will be the User clicking Send button.

Are Email Templates still available?

Yes! Existing Email Templates are available for use within the new Email UI. You can also create/save a new Email Template before sending to save yourself time and duplication efforts.

I asked for an Action to be created - where is it?

When an Action is requested in the Email UI, a Task is created Related To the Engagement Stage Record and Assigned To the Email Sender.

Can I have more than 1 Related Item?

Yes! The Related Items are great when needing to add Attachments already on those Records. Also note, if creating an Action, the Task will be Related To the 1st item in the Related listing.