Running a User Billing Report

Learn how to generate a list of billable users in Bullhorn ATS. Use the Billing Report to view, export, and review which user accounts in your system were billed for within a given month. This is useful for auditing your user count or checking your billable users before adding someone new. User accounts are billable if your total number of active users exceeds the limit in your Bullhorn contract.

You'll need Admin-level access to run a User Billing Report. To enable access to the report, contact Bullhorn Support.

What's Included in the Billing Report

When you generate a Billing Report, you'll see two summary counts for the selected month:

  • Billable Users: The total number of enabled users your organization is billed for during the selected billing period. Hover over this figure to see a tooltip: "Represents the total count of billable, enabled users for the selected billing period."

  • Minimum Monthly User Count: The minimum number of contracted users for your account.

You can also download a CSV file containing the full list of billable users for that period, including their User ID, Full Name, Email, Status, and Last Active date.

Steps

The steps here are for the v2 Billing Report. If you’re using the Classic User Billing Report, see the Classic User Billing Report section below.

  1. Go to Menu > Admin > User Billing Report.

  2. On the Billing Report Generator page, select a Month and Year for the report.

  3. Click Generate Billing Report.

    The Generate Billing Report button is only active once both a month and year have been selected.

  4. Review the Billable Users and Minimum Monthly User Count figures displayed on screen.

  5. Click Download Billing Report (CSV) to download a CSV file containing your billable user data.

Classic User Billing Report

If your account hasn't been migrated to the new v2 Billing Report, follow the steps below instead.

  1. Go to Menu > Admin > Users.

  2. Click Select an Action > Billing Report.

  3. Choose the month you wish to run the report for and select MS Excel 2000 as the format.

  4. When prompted, choose where you want to save the file and click Save.

  5. Open the downloaded file.

  6. In the Protected View banner, click Enable Editing.

  7. From the Home tab on the ribbon, select Sort & Filter > Filter.

  8. In the Type column (column C), use the dropdown to filter the results to ATS User only.

All users with a type of ATS User are considered billable users.