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Adding a User Account
This article outlines how to add a new Bullhorn user account for new employees as your company expands.
Adding user accounts is billable if the total number of active users is greater than what is outlined in your contract with Bullhorn. Please contact your Account Manager for more details about your contract.
If you're replacing a user account, you'll need to disable the previous user account and add the new one during the same work day to avoid being charged for both users in a month.
Steps
The easiest way to add a user is to copy an existing user with a similar role (i.e., the same usertype, department, etc.), as there will then be fewer fields you have to complete. This article will walk you through adding a new user by copying an existing user.
Do not use the unassigned user. The unassigned user is for Bullhorn Support use only.
- Navigate to Menu > Admin > Users.
- Select the pencil icon next to the user you want to copy.
- Select Copy User at the top right of the screen.
- Select OK to close the pop-up.
- Fill in the required information for your new user.
- Click Save when finished.
Account Information
Fill out the required Account Information:
- Username: Enter the desired username in lowercase characters. The username cannot be in use by any enabled or disabled Bullhorn user.
- You'll be able to change the user's password in a few steps.
- User Type: Select the desired user type.
- Private Label: Select a primary private label for the user.
- Primary Department: Select a primary department for the user.
Contact Information
Expand the Contact Information section and fill out the desired fields:
- Reports To: Enter the Bullhorn user that the new user will report to (usually their direct manager)
Many of our standard reports are designed for managers to analyze and measure performance for employees who report to them. For these reports to work, on each user's account, you must select the name of the manager to whom they report. Note that the user's primary department must be the same as their manager's primary or secondary (additional) department.
Login Restrictions
If desired, expand the Login Restrictions section and specify login restrictions for the user:
Email Settings
Expand the Email Settings section and fill out the desired fields:
- Primary Email / Reply to: Enter the user's primary email address with your company's domain.
- In-bound Email: Turn this on to enable email tracking for the user.
- Your company must have email integration enabled through Bullhorn for a user's emails to track.
- Email Aliases: Contact Bullhorn Support if you need to add domains owned by your company.
- Outbound Appointment Invitations: Turn this on so that meeting invitations created in Bullhorn are sent to the user's primary email address.
Wireless Settings
Expand the Wireless Settings section and fill out the desired fields:
- Mobile Web Settings: Turn this on to give the user access to Bullhorn via a mobile device.
Custom Fields
Expand the Email Settings section and fill out the desired fields:
- Custom fields on this screen are used as per Defining the Target Goals for Users.
Creating a Password
- Under Account Information, enter a password for the new user.
- Passwords must be at least eight characters in length and need to include at least one number and one symbol.
- Select Save.
Once you provide your new user with their Bullhorn username and password, they can begin logging in using this link.
For steps on disabling a user's access to Bullhorn, please view Disabling a User Account.