Screener Engagement FAQ

How do I send a screener engagement?

Screener engagements can be sent to candidates as part of an automation via the Send Engagement automation step when building candidate or submission-based automations.

Do screening invitation links expire?

Invitations to complete a screening currently expire after 30 days, which is consistent with the expiration period for survey and chat engagement links.

How is the screening score calculated?

By default, the Amplify Screener score is created by reviewing both the candidate’s Bullhorn profile and resume as well as their interview responses. It looks for key factors such as:

  • Job-specific knowledge and skills: How well their answers demonstrate the technical abilities needed for the role

  • Leadership and teamwork (if applicable): Potential for collaboration or leading others

  • Problem-solving skills: Ability to think critically and suggest solutions

All of these elements are combined into a single score between 0 and 100, giving you a fair, consistent, and objective view of how well a candidate fits the role. Learn more about the default scoring here: Understanding Your Candidate's AI Screening Score.

In addition to this default scoring, you can also add custom scoring instructions to fine-tune how the AI evaluates candidates. For example, you can ask it to place more weight on must-have skills or to reduce scores for unanswered questions. Learn more about custom scoring here: Amplify Screener Custom Scoring.

What do the different screening statuses mean?

Statuses mean the following:

  • Complete: This means the candidate started the screening and continued through all the screening questions, and the candidate has provided a response to each question, even if that response is a non-answer, such as "no answer" or "pass." For a screening to be considered complete, it's not necessary for the candidate to have participated in the Q&A portion.

  • Incomplete: This indicates the candidate began the screening but it was considered 'Incomplete' based on the definition explained below.

The ATS won't show the screening status unless a submission record for the candidate and job already exists. A submission to the job record is only completed if the candidate completes a screening.

When does the Screening Agent consider a Screening "Incomplete"?

The screening agent determines whether a screening is complete based on whether all job-related questions have been asked and answered, rather than the quality of the answers provided.

  • Complete Screenings: A screening is considered complete when all questions have been asked and the candidate has provided a response to each question, even if that response is a non-answer, such as "no answer" or "pass."

    The quality of answers is still taken into account in the scoring process, so candidates who provide more in-depth answers will naturally receive higher scores than those who provide non-answers like "no answer" or "pass."

  • Incomplete Screenings: A screening is deemed incomplete in three scenarios:

    1. The candidate exits before completing all questions

    2. The candidate did not provide a verbal response to any screening questions

    3. If a candidate requests to "skip to the end" and the agent agrees to that request (which is rare but possible), resulting in the agent not asking all the job questions.

    A score and a screening summary will not be generated if the screening is incomplete.

If I have Notify Candidates of Closed Jobs enabled on the screener engagement, what happens if a candidate tries to take a screening for a closed job?

The candidate will see a message that the job is closed and won’t be able to complete the screening. No screening details (such as Score, Status, Duration, Summary, Experience Rating, or Feedback) will be recorded, but the attempt will still count as Started and Completed in engagement metrics.

What happens if I have Notify Candidates of Closed Jobs enabled on the screener engagement, but no Closed Job Statuses entered?

If Notify Candidates of Closed Jobs is enabled in the screener settings, but there are no statuses entered in the Closed Job Statuses field, candidates will be unable to access the screener and will see the following error message:

"An error occured, please try again or contact Bullhorn Automation Support if the error persists".

To resolve this issue, go into your screener engagement settings and make sure you have at least one status entered in the Closed Job Statuses field.

Is the Screener compatible with Bullhorn Recruitment Cloud?

Customers using Bullhorn Recruitment Cloud can use Submission-based screening engagements to evaluate candidates based on their job applications.