I-9 Section 2 Correction - Recruiter Experience

Overview

Employers are responsible for ensuring the information on the I-9 Form I-9 to verify the identity and employment authorization of individuals hired for employment in the United States. is accurate to the best of their knowledge. When an error is found in Section 2, a correction can be submitted instead of re-completing the entire form.

Reasons for Section 2 corrections may include updating a document name or updating incorrectly entered expiration dates.

For information about Section 1 correction, see I-9 Section 1 Correction - Recruiter Experience.

Initiating a Correction

You can initiate a Section 2 correction from the I-9 Details Panel, or from the Applicant (or Candidate or Talent) Customer talent - the person applying or hired for the job > Onboarding page. The correction process is the same, regardless of where the correction is initiated.

From the I-9 Details Panel

1. Navigate to I-9 / E-Verify An online system that confirms the eligibility of an Employee to work in the United States. The process compares information entered by an employer from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility. > I-9 Dashboard
2. Click View Details for the Case that needs a correction
3. Under Section 2 click Select an option and choose Begin Correction 
   • This option is available for any I-9 where section 2 has already been signed
     
     
4. A pop up will appear to confirm proceeding with the correction. Select OK 
   • The slide-out details will refresh to have a status of "Correction Issued" under Section 2
     

From the Applicant > Onboarding Page

1. Navigate to Applicants and select the record that needs the correction
2. Select Onboarding.
3. Click … next to the signed Section 2 document and select Begin Correction
   
   
4. A pop up will appear to confirm proceeding with the correction. Select OK 
   • The page will refresh to display the open correction under Open eDocs with a status of SIGNED WAITING

Regardless of which Signed Section 2 document is chosen, the system will always use the information from the most recently signed Section 2.

Viewing a Correction in Progress

When a correction has been issued but has not yet been completed, you can see that it is in progress in two locations:

• On the I-9 Dashboard a new row will be created for each correction issued. These rows represent I-9s, not unique candidates
• The slide out details will show the status of Correction Issued
• The correction that is in progress will display a status of "Pending" until it has been signed
• On the Applicant > Onboarding page the correction will show in the Document Package A group of Forms grouped together based on Location, Client, or other internal design that can be assigned as a single Task column marked with Correction
  • The Section 2 correction will remain under the Open eDocs section until the candidate signs the correction

Canceling a Correction

1. Navigate to Applicant > Onboarding
2. Click … next to the correction and select Cancel from the drop-down

The canceled correction action will be logged in the audit trails, but no data will be associated with the change. Any changed data will not be recorded in the audit trails until a signature is saved.

Completing a Correction

You can open the Section 2 correction for completion from two locations: Open eDocs or the I-9 Dashboard.

Open eDocs

1. Navigate to Applications > Onboarding > Open eDocs
2. Select WAITING in the Status column

I-9 Dashboard

1. Navigate to I-9 / E-Verify > I-9 Dashboard
2. Open the Details slideout
3. Select CORRECT SECTION 2

The dropdowns within the Document Verification section of the Section 2 cannot be edited when a Correction is in process. If the Documents originally collected need to be changed, we recommend restarting Section 2 instead of initiating a correction.

The correction process is the same regardless of which location it is opened from. Clicking the link will open the I-9 form to correct Section 2, and the data from the most recently completed Section 2 will populate.

The table below lists the fields that can and cannot be modified:

Fields that can be modified		Fields that cannot be modified
List A Issuing Authority (except for U.S. Passport)	List B Expiration Date	List A Document Title
List A Document Number	List C Issuing Authority	List A Additional Document 1 Document Title
List A Expiration Date	List C Document Number	List A Additional Document 2 Document Title
List A Additional Document 1 Issuing Authority	List C Expiration Date	List B Document Title
List A Additional Document 1 Document Number	First Date of Employment	List C Document Title
List A Additional Document 1 Expiration Date	Additional Information
List A Additional Document 2 Issuing Authority	Your Occupation/Job Title
List A Additional Document 2 Document Number	Your First Name
List A Additional Document 2 Expiration Date	Your Last Name
List B Issuing Authority	List B Document Number

4. After completing the correction click Submit and Electronically Sign

The signature and date box appear in/by the additional information text box. This is because the original certification ("I attest under penalty of perjury...") was previously completed. The individual making the corrections is not attesting to viewing original documents and therefore should not be signing the signature box.

5. When completed, the corrected documents will show up within the Applicant > Onboarding page. The changes made to the Section 2 correction are tracked within the Audit Trail record.